We compared Tableau and MicroStrategy across several parameters based on our users' reviews. After reading all of the collected data, you can find our conclusion below.
Based on the user feedback summaries, Tableau is preferred over MicroStrategy due to its superior data visualization capabilities, user-friendly interface, and strong customer service and support. Users highly value Tableau's ease of use, powerful data analysis capabilities, and ability to handle large datasets. They also appreciate Tableau's prompt and efficient support team. Additionally, the favorable pricing and positive return on investment from Tableau make it a preferred choice. On the other hand, MicroStrategy could benefit from improvements in areas such as scalability, user interface design, collaboration features, and expanded functionality.
Initial Setup: When comparing user reviews, it is evident that there are differences between Tableau and MicroStrategy in terms of the duration required for deployment, setup, and implementation phases. Some Tableau users spent separate timeframes on deployment and setup, while in MicroStrategy, these terms likely refer to the same period.
Features: Tableau is praised for its ease of use, interactive dashboards, and storytelling functionality. Meanwhile, MicroStrategy stands out for its intuitive interface, powerful visualization tools, and seamless integration with other systems.
Room For Improvement: Tableau's room for improvement lies in enhancing data visualization capabilities and offering more advanced data analysis features. Users also request improvements in customization options and menu navigation, as well as better support and documentation for beginners. On the other hand, MicroStrategy could benefit from enhancements in scalability and performance, especially with larger datasets. Users also suggest improving the user interface for a more intuitive and user-friendly design, and expanding collaboration features and data visualization options.
Pricing and ROI: Comparing the setup costs, Tableau has reasonable and efficient implementation process. MicroStrategy also offers reasonable setup costs with flexible licensing arrangements according to user experiences. In comparing the ROI between Tableau and MicroStrategy, Tableau users reported significant impact in terms of return on investment. They praised its valuable insights, data visualizations, and user-friendly interface. MicroStrategy users also found the ROI to be positive and satisfactory, with improved data analysis and decision-making capabilities.
Customer Service: Tableau's customer service is highly praised for its exceptional assistance, promptness, expertise in troubleshooting, and effectiveness in providing solutions. MicroStrategy's customer service is commended for efficient assistance, prompt response, knowledgeable staff, and proactive issue resolution. Customers highly regard both companies' customer service.
The summary above is based on interviews we conducted recently with Tableau and MicroStrategy users. To access the review's full transcripts, download our report.
"It is easy to use and visually very appealing. One thing that sets it apart is that it has got a great ETL tool. As compared to some of the other solutions, it is much easier to process data from other applications in MicroStrategy. That's why we prefer using it."
"With all the APIs it's very scalable."
"Transaction Services, that was really the part of the tool that made it very compelling for us, because it gave the opportunity to drive action."
"The ability to integrate with PPT is another plus. The platform's ability to write back data directly to the database is also good."
"It has landing pages, and that makes life easy for exhibiting things."
"We are embedding multimedia content in our apps... You can embed streaming video from websites, or you can host the video files on your internal media servers. The video is clear, absolutely."
"We've made a few enhancements to our Enterprise Manager system to allow self-reporting to grow. We see that as a very useful system. It's been incredibly beneficial in diagnosing production performance issues, diagnosing what reports are running slowly, where the SQL could be optimized, opportunities or metrics where we see long-time running performance. Enterprise Manager has been absolutely vital in giving us some of the insights about our system."
"It definitely impacts people, who are excited to use it."
"Scheduled extract and the multiple connectors are fantastic!"
"Since Tableau is on the cloud, we haven't faced any challenges around scalability."
"The best thing I like about Tableau is that you don't have to go for creating; it is calculated free."
"There is a lot of APIs available, which means that Tableau can be customized to a large extent."
"The most valuable feature is the interface, which is user-friendly and intuitive."
"Analysis is now more visual than in the past."
"Its dashboarding is the most valuable. It is easy to create visualizations and dashboards and import Excel sheets and ESP files in Tableau as compared to other tools."
"The solution makes for very productive and really informative decision making. It can lead the whole business and build a strategy across whole working departments."
"Getting our data to work with the tool is where we are having issues."
"The product could be improved by adding additional visualization."
"There needs to be better visualization."
"We've found the scalability to be very good. However, it depends on the environment. In general, it could be much better."
"There is room for improvement on the graphs."
"The In-Memory Capability (cubes) needs a lot of improvement."
"I don't think that they will, but I'd like to see parallel processing, scalable parallel processing."
"The analytic speed would probably be what I would look for in terms of improvement because we have super huge data, and if I do not build views on top of data, then reports render really slowly."
"Many things have to be improved in Tableau. Right now, we make the calculation, and then we get that information. It would be better if business users could do that. I would ask the people at Tableau to provide that option to business users to get that information in one click. It would be better if they automated some calculations. There should be more automation in Tableau. However, there are many things in automation mode, but it is very limited at the moment. We need automation for people who do not know much about Tableau. It would also be better if there were good community support like in Alteryx."
"The customization requires a lot of effort and should be simplified. The performance could be better."
"In the next release, there should be more information describing each chart because users have a difficult time telling them apart. They should also include the animations/videos, similar to Power BI."
"In the cloud sometimes the performance is a little bit slow."
"The solution could use more features in data analytics."
"Improvements in schema security and row/column security need to be made."
"With Tableau, there is a gap in its ability to handle very large-scale data."
"The data entered into Tableau must be clean. Otherwise, it won't work properly."
MicroStrategy is ranked 4th in Embedded BI with 155 reviews while Tableau is ranked 1st in Embedded BI with 292 reviews. MicroStrategy is rated 8.2, while Tableau is rated 8.4. The top reviewer of MicroStrategy writes "A robust solution for powerful data analytics". On the other hand, the top reviewer of Tableau writes "Provides fast data access with in-memory extracts, makes it easy to create visualizations, and saves time". MicroStrategy is most compared with Microsoft Power BI, IBM Cognos, SAP BusinessObjects Business Intelligence Platform, Qlik Sense and Oracle OBIEE, whereas Tableau is most compared with Microsoft Power BI, Amazon QuickSight, Domo, SAS Visual Analytics and Looker. See our MicroStrategy vs. Tableau report.
See our list of best Embedded BI vendors and best BI (Business Intelligence) Tools vendors.
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