We compared Zerto and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Zerto and N-able Cove Data Protection are both reliable and user-friendly solutions for data protection and disaster recovery. Zerto is praised for its continuous data protection and intuitive interface. N-able Cove Data Protection is valued for its ease of use, cloud-based data protection, and efficient backup and restore capabilities. Both products are considered fair and reasonable in terms of pricing, although some users mention that Zerto can be expensive compared to other options. Customer service and support for Zerto have received mixed reviews, with some customers having positive experiences and others expressing concerns, particularly after the acquisition by HP. N-able Cove Data Protection has received positive feedback for its support team's responsiveness, knowledge, and willingness to assist customers.
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"The user interface is the most valuable. It gives us the ability to check everything. With more than 100 endpoints running that software, I like the ability to quickly check that everything is working correctly. That's one of the biggest selling points."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The initial setup of N-able Cove Data Protection was very easy."
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuable feature by far is the Virtual Disaster Recovery. On top of that is the bare-metal recovery. The recovery options that we have are great. We have tested the Virtual Disaster Recovery and the bare-metal recovery in just about any scenario you can think of. We have even restored bare metal, a full server, to a laptop, and had full functionality. It's just insane how well it works and how simple it is. It does most of the work for you."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"We've seen a massive benefit from using Zerto in terms of time savings and consistency. You see a consistent outcome every time you do the conversions. We're moving from one platform to another, but the payloads in what we're moving are different. We see consistent delivery."
"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
"There are two things that are keeping us with the solution: 1. It does a very good job of keeping the data in sync at all times. 2. In the event of a failover or in the event of a contingency, we are able to retrieve the data very quickly without any issues."
"For most use cases, the failover time is a handful of minutes, if that. A single user can run the system."
"I prefer Zerto because it's a little more automated. VMware has more requirements... It's a little more click-and-go versus click-and-monitor..."
"The ease of failover and test environments has proven invaluable."
"I found the very easy VPG setup, the easy recovery, and failover testing to be the most valuable features."
"The ease of use is one of the best features. Previously, we were using Site Replication Manager with VMware and it was a little bit cumbersome. With Zerto, we liked the fact that it was hardware-agnostic and we were able to spin it up pretty quickly and get it working."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"We would like to have better reporting."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"A feature I'd like to see would be a more customizable admin console."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
"I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work."
"I haven't been a super big fan of the support area. The support could really be better in terms of responsiveness. I've had some issues that took two or three days to get resolved. Once I got to the right person, they were resolved quickly, but it took a while to get to that person."
"The pricing could be a little bit lower."
"There are still some pieces in testing that aren't automated. There are still some built-in scripts or workflows I wish Zerto would do out-of-the-box, versus having to PowerShell or have a vendor create it, or create it myself."
"It took some time to get to know the solution in general, and exactly what functions each of the features is used for."
"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
"There's one feature that SRM had that Zerto doesn't have, and it's one that we've been asking for. With the orchestration part of the failover, with our DR and our primary sites, the IP addresses are almost identical. The only difference is one octet. With SRM, we could say during a failover change. With Zerto, we keep hearing that it's coming, but we haven't received it yet. It's a feature that would be very beneficial. It would reduce the time a little bit more."
"In Azure... We have to make sure that every resource group is tagged correctly, with the correct team and department because we have to bill them at the end of the month. The problem is that Zerto does not have that ability. When the product fails over or migrates a VM from on-prem, or even within Azure, to another site, it does not give you the option of selecting an existing resource group."
N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. N-able Cove Data Protection is rated 9.2, while Zerto is rated 9.0. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our N-able Cove Data Protection vs. Zerto report.
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