We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The virtual appliance for VMware vSphere is easy to deploy, easy to manage, and we have no need for additional Windows licenses."
"The upgrade process is manual but very simple to do."
"It can be quickly configured via web pages."
"This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."
"Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind."
"Every new version has got some tweaks and improvements in stability and speed."
"The initial setup is very straightforward."
"Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
"I've been fortunate enough not to need to rely on Zerto in an actual disaster, but we do testing every year. Sometimes, it's multiple times annually or at the year's end. It takes the recovery workflow, which would normally take a lot of planning, and reduces that to just a few minutes."
"You can set the number of days a VM can be rolled back in case of corruption or virus infection."
"The initial setup was very straightforward and easy. We were able to start replication within minutes of the initial setup."
"It enables protection of a virtual workload to be done by the app, whether single or multi-tiered, with a boot time scheduler. It is pretty awesome."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"The Move feature is the most valuable feature because it allows us to move the VM from our old environment to our new environment with minimal disruption."
"We had a disaster recovery four or five years ago. I can't remember what happened, but I believe something crashed in our data center, like a power outage. We did a failover of our network using Zerto from production to disaster recovery. We successfully completed the failover process in three or four hours without issue. The data was current, and the application owners could access their data and continue working while the issue was resolved."
"We can failover to an isolated environment and validate the application without impacting the production environment. We can do more testing in a non-impactful way..."
"I would love to see BackBlaze B2 implementation in the future, as that would be our preferred cloud destination, but Amazon and Wasabi are both very great choices in the meantime."
"Implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency."
"We want the backup job to consume fewer resources, as the utilization is very high if we choose the best compression."
"I would like to see some additional models in the next release to make backups more functional."
"In terms of what could be improved for the next release, I would probably answer better documentation and licensing models."
"At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
"They need a better knowledge base with more information about support issues."
"We would like to back up File Shares to Amazon S3/Wasabi."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
"The only complaint is that if I remove a host from a cluster, it does not like that. If I move and put the host in maintenance mode to fix it, and vRA is down, Zerto does not like it. Zerto should figure out that this host has an issue and it went down. Zerto should then let me upload that vRA information to another vRA."
"You can create a VPG and put anywhere from one to 17 servers in that group. We build them one by one. If something changes in VMware, it would be nice to be able to go in and change that VPG, having it update without messing up. When you change them now, it only applies to the copies from the points when you changed it. I wish it would purge that older data from the past. Right now, we have to build a new VPG, which is not a big deal as it is just a few screens."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"I would like to see better notifications when the sync is off for an extended length of time."
"I would like Zerto to provide more detailed information when there is an issue."
"When building out a VPG and doing the machine types within Azure, they were not coming across correctly. It would say it had a CPU and memory of a specific type, but it was not accurate... It was a bug and they were working on it."
"We have had some issues with trying to get certain parts of the backup or restore functionality to work."
NAKIVO Backup & Replication is ranked 5th in Disaster Recovery (DR) Software with 84 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
