We performed a comparison between NetSuite ERP and SugarCRM Platform based on real PeerSpot user reviews.
Find out what your peers are saying about NetSuite, Oracle, SAP and others in Cloud ERP."I am impressed with the product's ease of use. It also helps us reduce the techstack."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"We leverage the core platform but are able to add additional functionality for ease of use, tailored processes, and industry related reporting."
"The initial setup is easy."
"It offers reporting flexibilities that were previously unavailable to us."
"The most valuable aspect of this solution is its low cost."
"The most valuable feature is relation capability, which allows us to relay customers with invoice orders."
"The most valuable features of the SugarCRM platform include its flexibility in customizing fields, layouts, and dashboards."
"The most valuable features of Sugar Enterprise are the exports of graphics, statuses, complaints, and tasks."
"It works well with Jira. You can customize it to fit your needs."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The solution's initial setup process was complex."
"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"The solution is not user-friendly and it is complex to use."
"The product should improve its warehouse management solution."
"The areas that this product needs to improve on is the implementation and inventory processes."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"I would like to see more integration on a mobile platform in the next release."
"While it is already user-friendly, a slight enhancement in UI design, especially in terms of color combinations, could make the platform more visually appealing and comfortable to use."
"Sugar Enterprise could improve by removing bugs and glitches. For example, a comment was made but in the comment section, it was never displayed. However, the problems we faced might not be the fault of the solution."
"It lacks customization, and this is the main reason that we are switching to a different solution."
"In the next release, I would like to see personalization of information about customers or specific businesses or opportunities."
"You cannot include all your entities under one instance at the moment."
NetSuite ERP is ranked 1st in Cloud ERP with 33 reviews while SugarCRM Platform is ranked 8th in CRM Customer Engagement Centers with 11 reviews. NetSuite ERP is rated 7.8, while SugarCRM Platform is rated 7.0. The top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". On the other hand, the top reviewer of SugarCRM Platform writes "User-friendly and allows for creating your own modules". NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Anaplan, whereas SugarCRM Platform is most compared with Salesforce Sales Cloud.
We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.