We performed a comparison between One Identity Manager and OneLogin by One Identity based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspects of Omada Identity for me are the automation capabilities."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"There are a lot of valuable features, including connectors, attestations, and workflow."
"It brings simplicity into complex matters."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"We have reduced about 60% of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"The most valuable feature is the JML. Unlike other identity manager tools, the JML is more customizable, making it easier to find."
"I like the customer-facing portal because it is simple to use for end users."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Documentation."
"It's super useful to have a single pane of glass when it comes to access management."
"The solution's ability to save and manage of all my passwords is great."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The solution allows the user to search logs based on a specific time."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"The solution should be made more agile for customers to own or configure."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"If I had to name one thing, it would be the user interface (UI)."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"Functionality and usability could be improved."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"Omada Identity has a steep learning curve."
"Visually, I would like it to be more user-friendly."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"One Identity Manager can be made more user-friendly for end users."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"having a RESTful implementation instead of RPC would have been more desirable."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"The tool must be made more robust."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"I'd like OneLogin to have a customization section that displays the company's offerings, categorized by different topics."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews. One Identity Manager is rated 8.0, while OneLogin by One Identity is rated 8.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint and Cisco ISE (Identity Services Engine), whereas OneLogin by One Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, LastPass and Google Cloud Identity. See our One Identity Manager vs. OneLogin by One Identity report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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