We performed a comparison between OpenText EnCase eDiscovery and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution is very stable."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The mobile application is valuable. You are able to see the reports of intrusions and the like on mobile devices. That is one of the coolest aspects."
"The most valuable feature is that I don't feel that it is there. It works in the background and doesn't interfere with my daily work. All the scans are done in the background. This is the biggest advantage of this product. It works because I have never been infected since I have been using this solution. Its interface is also very good."
"The IPS function (with no firewall needed to be installed in the SEP client) is quite good."
"The firewall, IPS and device control are useful at protecting the environment."
"It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all."
"It's a single-agent installation with many features including wireless protection."
"We are using it on 1,600 computers. All the systems and servers are protected with the Symantec solution. Our environment has an uptime of 99.9% because we never had any attack or issue related to viruses. There is zero downtime."
"We use the Symantec Global Intelligence Network (GIN), and it's an excellent feature as Symantec is a leader in security solutions. The product has all the security features we require as an organization, including intelligent features such as notification alerts and predicting future attacks. The threat intelligence and detection are excellent, and the solution provides great visuals and logs so that we can analyze any attacks on our servers. GIN is a powerful tool in terms of detection capability across endpoints, email, and web traffic, as it can scan them with its advanced threat intelligence. The product can detect threats, report them to us, and quarantine them."
"Ease of use and learning curve need improvement."
"In the past, incident response time for tech support was slow."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
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"We were having a problem in Version 14, where the client machines used to go into the health state and once it restarted, and never came back again."
"The spam filter is something that you can't control, and you can't set the filter to intercept different types of emails."
"Sometimes tech support is a bit slow to find a solution."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"SONAR could be improved. The false/positive rate is a little high."
"The biggest thing I would like to see is malware remediation, if there is some kind of outbreak. We'd like to see better remediation and better detection and response. It's pretty good at capturing things, but it doesn't stop everything, so better machine learning would be helpful."
"The reporting function needs to be more user friendly in general."
OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews. OpenText EnCase eDiscovery is rated 7.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint and Trellix Endpoint Security (ENS), whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security, Cortex XDR by Palo Alto Networks and Kaspersky Endpoint Security for Business. See our OpenText EnCase eDiscovery vs. Symantec Endpoint Security report.
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