We performed a comparison between Oracle Application Express (APEX) and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The virtual patching feature is valuable."
"The most valuable features of Oracle Application Express (APEX) are the ease and speed of development. Instead of engaging a large team of middleware, front-end, and database engineers, we can have professional look at the front end and have the user interface up and running in a matter of days. However, if you want to go far and implement very custom features, it doesn't require a lot of knowledge of front-end development, such as HTML, JavaScript, or other aspects."
"Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten."
"In our experience with Apex, we find that minimizing reliance on HTML and JavaScript is preferable, especially considering our background as seasoned programmers adept in PL/SQL. Incorporating HTML and JavaScript can pose challenges due to potential compatibility issues when updates are made to JavaScript. We also make use of JAPER report integration for generating reports, a practice integral to our reporting procedures."
"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."
"The most valuable feature is the ease of use."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"This is a good application for quickly creating public applications."
"I have found the workflows and integration the most valuable in this solution."
"You can scale the solution."
"I like the reporting aspect of it. It helps us know where we stand regarding the types of issues we're receiving... It also shows us trends. That enables us to possibly predict an issue that might come up in the future as well as what is happening right now. We will like that feature. With it, we can either avoid certain issues or know where we need to focus more regarding the service we provide."
"Operations and maintenance costs have been reduced using this solution. We have been able to deliver faster solutions to our customers and track progress using live data."
"What I like the most is the functionality, it's features are rich, and there is a high degree of compliance with IT standards."
"For the nuts and bolts running of an IT organization, I can't really say there's anything lacking feature-wise."
"The workflow capability for easy setup is powerful."
"ServiceNow is easy to use."
"Reporting needs to be accessed via third party tools."
"The migration process is difficult in Oracle Application Express."
"It would be highly beneficial if APEX were an all-in-one platform capable of handling all aspects of application development."
"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"During the upcoming versions, we can modify the current configuration."
"Oracle should implement vertical and horizontal data segmentation in APEX's security framework, so Dev teams don't need to do any heavy lifting in the APEX screens. This is a common issue in enterprise apps. It would be nice to seamlessly integrate Git repositories into the development process since the current solution can result in overlapping work or an eventual overwrite. The provided example apps are great, but they could benefit from some added documentation in the "explanation screens"."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"The workflow engine should be embedded in the solution."
"The Software Asset Management feature can be improved. We would like to see more features for the Software Asset Management functionality. Its price can also be better. It is currently more expensive than other solutions."
"Service mapping could be less complicated."
"There are a few things that it needs to improve, like automation of most things out-of-the-box. For example, when it comes to cloud management, we are still going with manual intervention. Instead of that, if we had an out-of-the-box feature available, that would be great."
"The pricing of the solution could be better. It's a bit high."
"The solution should offer better security when it comes to storing data."
"It would be nice if we could, with some specific access rights, move histories from one squad to another, as they generate dependencies or duplicate or flag them."
"The pricing structure could be more budget-friendly."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
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Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow is rated 8.4. The top reviewer of Oracle Application Express (APEX) writes "An easy-to-use format that is flexible and scalable". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Oracle Visual Builder Cloud Service and GitHub CoPilot, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our Oracle Application Express (APEX) vs. ServiceNow report.
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