Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

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18,289 views|10,995 comparisons
91% willing to recommend
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2,717 views|1,841 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between Oracle Application Express (APEX) and ServiceNow Now Platform based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Oracle Application Express (APEX) vs. ServiceNow Now Platform Report (Updated: May 2024).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The virtual patching feature is valuable.""Intuitive with a user-friendly UI.""Quick development and the connection with the database are the most valuable and useful features. It is also very stable, scalable, and easy to set up. Its support is also good.""The valuable features are charts, reports, and search engines.""Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten.""One of the most valuable features is the ability to build very fast data-driven UIs.""The solution's most valuable aspect is its Graphics Form Design.""The product is easy to use."

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"This is a development platform that provides us with a strong database and a low code environment.""The tool is generally easy to use, making it a very user-friendly product.""What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities.""The solution is very comprehensive.""ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit.""ITOM Discovery is a great feature.""The integration feature has simplified our multi-tool ecosystem. The inbuilt integrations significantly improve our solution delivery timelines. Also, standardized adapters and integration adapters reduce failure rates due to compatibility. This boosts productivity and eases maintenance.""The initial setup is very straightforward."

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Cons
"The solution does not include a default or custom template like other products.""In terms of improvement, there should be a greater focus on AI and machine learning tools in Oracle APEX.""During the upcoming versions, we can modify the current configuration.""The problem of sending emails arises when Oracle Application Express (APEX) is inside Oracle Cloud Infrastructure since it is a bit complicated or difficult to understand where to take care of the setup part to be able to just send out emails properly.""There is a bit of a learning curve involved when first using the solution.""It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases.""When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself.""The product must provide more triggers."

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"The UI and mobile UI need to be improved.""The cost has room for improvement. It is currently expensive.""The integration towards other ERP systems could be improved.""The initial setup requires a lot of customization based on the individual company's processes.""The licensing for this solution, with respect to the user, needs to be improved.""There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently.""The solution is very expensive.""They should reduce the solution's cost and make it more affordable for buyers."

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Pricing and Cost Advice
  • "APEX itslelf is a free product, but you will need to license peripheral components."
  • "When buying the data license, APEX is included."
  • "We have a full Oracle E-Business Suite license, and we use that license to develop applications. There's no license required for developing Oracle applications."
  • "There is a trial version available that can be used free of charge."
  • "Pricing is expensive, overall on an enterprise system but we consider that it gives corresponding value in the product."
  • "It's a free solution with no additional costs."
  • "We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
  • "The solution is free."
  • More Oracle Application Express (APEX) Pricing and Cost Advice →

  • "Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
  • "It's expensive and if you need some analytical views of your activity, there is an additional cost."
  • "Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
  • "The pricing of this solution is done annually and it is very expensive."
  • "ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
  • "From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
  • "The solution is expensive, and I rate it a ten for pricing."
  • "It is expensive only."
  • More ServiceNow Now Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I rate the pricing a three out of ten. The tool is not expensive.
    Top Answer:There are not many triggers available. The product must provide more triggers.
    Top Answer:The integration with other tools is pretty good.
    Top Answer:I would rate the pricing an eight out of ten, with ten being very expensive solution. There are other solutions in the market that might be better suited for simpler use cases.
    Top Answer:The UI is not intuitive. It was updated recently, and it has been completely flipped. Some menus are hidden within dropdowns. It was much easier to access before. The recent update has not improved… more »
    Ranking
    Views
    18,289
    Comparisons
    10,995
    Reviews
    26
    Average Words per Review
    560
    Rating
    8.2
    Views
    2,717
    Comparisons
    1,841
    Reviews
    24
    Average Words per Review
    514
    Rating
    8.6
    Comparisons
    Also Known As
    Oracle APEX
    Learn More
    Overview

    Oracle Application Express (APEX) is a low-code development platform that enables users to build enterprise apps securely and scalably. APEX, which offers world-class features, can be deployed anywhere. As part of the Oracle Database, developers can develop superior apps 20x more quickly by using all of the tools provided in a single, extensible platform.

    Oracle APEX, a cloud platform that has been around for over 20 years, eliminates complexities associated with app building while delivering results faster and at a lower cost. The low-code aspect offers developers a visual approach to app development that accelerates the development process. Oracle APEX also provides a lively, global, and growing community of developers that can connect and share resources with each other.

    Features of Oracle Application Express (APEX)

    App building requires complexities and expert knowledge in vast web technologies. With Oracle APEX, these complexities involved with multi-faceted applications are reduced, and developers are provided with the rich features they need to fix business problems and create solutions. These features include:

    • Data: Oracle APEX offers revolutionary functionality to enable developers to turn data into information, no matter where that data is from. Under this functionality, you can display, chart, manipulate, and process data effortlessly and accurately.
    • Accessibility: Developers can build highly accessible and inclusive web apps for users with various abilities and requirements. Oracle APEX aims to provide a good user experience for everybody, with accessibility bug fixes and continuous improvements of their testing strategies.
    • Globalization: Oracle APEX provides the ability to create a framework to maintain well-performing applications in multiple languages and environments.
    • Smart Filters and Search: users can rapidly reduce searched data and remove clutter with search terms and filter suggestions for a more simplified user experience.
    • Security: Oracle APEX empowers web application builders to develop apps without compromising on security. Despite the constant increase of attacks and modification of web standards, developers can stay focused on their tasks without leaving applications exposed.
    • Monitoring: Monitoring and logging are built into Oracle APEX, which provides valuable insight into how users interact with your applications, as well as any hacking attempts, application errors, and performance issues.
    • User Interface: Developers can build modern web applications that are responsive, easily customizable, highly accessible, and simple to maintain with Universal Theme, a user interface for Application Express.

    Reviews from Real Users

    Oracle Application Express is a favorite among developers looking to create web applications quickly and securely for many reasons, which include its ease of use and the ability to quickly create public applications

    A senior database developer at a tech services company notes, "This is a good application for quickly creating public applications."

    Alvaro L., an intelligence coordinator at Grupo Orbis, writes, "Oracle Application Express is easy to use, people don't have to be developers to use it."

    ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.

    ServiceNow Now Platform Features

    ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:


    • Configuration Management Database (CMDB): The solution’s centralized source provides full visibility into your IT environment.


    • Common Services Data Model (CSDM): Now Platform includes a CMDB-based framework that enables standard and consistent service modeling.


    • Conversational interfaces: The conversational interfaces allow users to seamlessly connect to virtual or live agents through any popular messaging app.


    • Service portal: Using this feature, users can build, customize, and deploy mobile-friendly self-service experiences.


    • Service level management: With the solution, users can gather service requirements and monitor and manage SLAs.


    • Reports and dashboards: Now Platform enables users to easily create and configure customized reports and eye-catching dashboards.


    • Flow designer: This feature helps users build, connect, and automate cross-enterprise workflows in a single, no-code design environment.


    • Machine learning: Automate routine tasks and resolve issues faster with purpose-built AI capabilities.


    • Data certification: The solution’s data certification allows users to manage scheduled and on-demand validations of platform data.


    ServiceNow Now Platform Benefits

    There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:


    • Innovation at scale and speed: Empower developers of any skill level to build and automate with low code tools. Users can also unlock ROI quickly with pre-built apps and integrations that extend digital workflows.


    • Optimize processes: Optimize work across the enterprise through automating tasks. The solution helps you work smarter and faster with native, purpose-built AI and analytics.


    • Connect siloes to create seamless experiences for employees and customers: Create and maintain a single source of truth for your enterprise and simplify user experiences with cross-enterprise workflows.


    Reviews from Real Users

    ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.

    YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."

    “The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.


    Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”

    Sample Customers
    Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
    experian, beachbody, health partners
    Top Industries
    REVIEWERS
    Healthcare Company13%
    Government10%
    Financial Services Firm10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization27%
    Government10%
    Computer Software Company9%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company36%
    Retailer14%
    Government14%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Manufacturing Company9%
    Government9%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise33%
    Large Enterprise50%
    REVIEWERS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Buyer's Guide
    Oracle Application Express (APEX) vs. ServiceNow Now Platform
    May 2024
    Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: May 2024.
    771,212 professionals have used our research since 2012.

    Oracle Application Express (APEX) is ranked 2nd in Rapid Application Development Software with 52 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 34 reviews. Oracle Application Express (APEX) is rated 8.2, while ServiceNow Now Platform is rated 8.6. The top reviewer of Oracle Application Express (APEX) writes "An easy-to-use format that is flexible and scalable". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". Oracle Application Express (APEX) is most compared with Microsoft Power Apps, Salesforce Platform, Mendix, Oracle Visual Builder Cloud Service and Microsoft Azure App Service, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Studio Creatio. See our Oracle Application Express (APEX) vs. ServiceNow Now Platform report.

    See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.