We performed a comparison between Palo Alto Networks Cortez XSOAR and Splunk Phantom based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions come across as reliable and powerful products. Cortex does slightly better in the Pricing category, however.
"Sentinel also enables you to ingest data from your entire ecosystem and not just from the Microsoft ecosystem. It can receive data from third-party vendors' products such firewalls, network devices, and antivirus solutions. It's not only a Microsoft solution, it's for everything."
"Sentinel's most important feature is the ability to centralize all the logs in one place. There's no need to search multiple systems for information."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."
"I've worked on most of the top SIEM solutions, and Sentinel has an edge in most areas. For example, it has built-in SOAR capabilities, allowing you to run playbooks automatically. Other vendors typically offer SOAR as a separate licensed solution or module, but you get it free with Sentinel. In-depth incident integration is available out of the box."
"The most valuable feature is the performance because unlike legacy SIEMs that were on-premises, it does not require as much maintenance."
"The AI and ML of Azure Sentinel are valuable. We can use machine learning models at the tenant level and within Office 365 and Microsoft stack. We don't need to depend upon any other connectors. It automatically provisions the native Microsoft products."
"The most valuable feature is the alert notifications, which are categorized by severity levels: informational, low, medium, and high."
"They have a portal where you can find any kind of integration that you need."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"The product’s stability is good."
"The repository of playbooks and the integration between Palo Alto and IBM QRadar are some useful features"
"It is a scalable solution. I would rate scalability a ten out of ten."
"The solution is very reliable."
"The customizable playbook is the most valuable aspect of the solution."
"The solution’s dashboard is really good and customizable. It also has a good UI."
"The automation part of the product is great."
"I like the way Splunk interacts with various systems via the API. The ability to integrate Splunk with our ticketing system has been an immense help because we can maintain our workflow while blending Splunk with our support desk and other ways that we track work."
"The solution allows us to customize playbooks and incorporate custom code, allowing us to drag and drop elements while still writing code to build the integrations we need."
"I like the integration capabilities of Phantom. It has a lot of integrations with other products. Its searching methodologies are also good. It is also easy to understand and easy to create playbooks."
"I'm just a beginner on the solution and it's pretty easy for me to use."
"Very flexible integration with other tools"
"Not all information shows up in Sentinel. Sometimes there are items provided in 365 and if you looked in Sentinel you would not see them and therefore think they do not exist. There can be discrepancies between Microsoft tools."
"Microsoft Sentinel should provide an alternative query language to KQL for users who lack KQL expertise."
"Sentinel's alerts and notifications are not fully optimized for mobile devices. The overall reporting and the analytics processes for the end user should also be improved. Also, the compatibility and availability of data sources and reports are not always perfect."
"The performance could be improved. If I create 15 to 20 lines for a single-use case in KQL, sometimes it takes more time to execute. If I create use cases within a certain timeline, the result will show in .01 seconds. A complex query takes more time to get results."
"Only one thing is missing: NDR is not available out-of-the-box. The competitive cloud-native SIEM providers have the NDR component. Currently, Sentinel needs NDR to be powered from either Corelight or some other NDR provider."
"The troubleshooting has room for improvement."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"One key area that can be improved is by building a strong integration with our XDR platform."
"The solution is complicated to learn."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"The dashboard performance could be improved."
"There is room for improvement in terms of the pricing model."
"It doesn't offer automatic internet reports out of the box."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The user interface could be a bit better."
"They should provide integration with machine learning platforms."
"We've run into a few minor issues. Some of the playbook writing is a bit complicated. We've had a few hiccups with the source control. We'd really like to use GitHub deployment keys for a dedicated account. We haven't been able to do that. I think those are some of the major ones."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
"have put a number of ideas on the ideas.splunk.com site for feature requests for the Splunk SOAR product. I posted one of them about three years ago, which finally got implemented in the latest release that just got announced, so the time to implement new features and things like that is a little bit concerning."
"Some of the training materials are on a basic level."
"What we have seen is if the workflow gets halted or if we want to halt a workflow, it cannot be resumed."
"The application does not work properly and does not pass the log-based configuration. I feel that some kind of review should happen in the application. This review should validate things so that we can get the right information. Splunk does not tell us where the IP address is associated with."
"The scalability could be better."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
More Palo Alto Networks Cortex XSOAR Pricing and Cost Advice →
Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 42 reviews while Splunk SOAR is ranked 3rd in Security Orchestration Automation and Response (SOAR) with 30 reviews. Palo Alto Networks Cortex XSOAR is rated 8.4, while Splunk SOAR is rated 8.0. The top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". On the other hand, the top reviewer of Splunk SOAR writes "Takes most of the work away, but the time they take to implement new features is a little bit of concern". Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Fortinet FortiSOAR, Swimlane, IBM Resilient and ServiceNow Security Operations, whereas Splunk SOAR is most compared with Cortex XSIAM, ServiceNow Security Operations, Torq, Tines and Cisco SecureX. See our Palo Alto Networks Cortex XSOAR vs. Splunk SOAR report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I would recommend CyberSponse. There is a reason why CyberSponse have been awarded Government and Military contracts over all the competition! Commerical customers need the same power and capability, why settle for anything less!