We performed a comparison between Pega BPM and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"The most valuable feature of Pega BPM is its architecture."
"Can do a lot of things with minimum time and cost."
"Pricing is a little on the high side."
"Pega BPM's most valuable feature is the use of CDX to solve problems."
"The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The solution has very helpful technical support."
"The most valuable feature is usability. You can develop components inside it and reuse them in different parts of your application, wherever needed. You can replicate them. There's also a Quantum Fabric on the back end, which provides a middle layer between your database and the third-party systems you need to integrate. It also provides the integration to handle all sorts of exceptions and timeouts on the Fabric. This makes it easy to troubleshoot errors coming from third-party APIs."
"With the new VM releases, it is a faster product with more abilities that benefit the user."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"The initial setup of Temenos Quantum was easy."
"It is a single platform that can cater to mobile and web development requirements, making it convenient for businesses looking to transition into the digital space."
"You can do rapid development across multiple platforms."
"The best feature is the Kony Studio, which is the product that is used to develop interfaces."
"The most valuable features of Temenos Quantum are user-friendliness and customizability."
"UI needs improvement."
"The unit testing needs to improve, as well as the user interface."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"There is definitely room for improvement, especially in the areas of AI, AR, and DR for mobile and web applications"
"Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement."
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."
Pega BPM is ranked 8th in Rapid Application Development Software with 57 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. Pega BPM is rated 8.2, while Temenos Quantum is rated 7.2. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our Pega BPM vs. Temenos Quantum report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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