We performed a comparison between Pega BPM and TIBCO ActiveMatrix BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The solution is operating well overall."
"The robotic process automation has increased the confidence of business users."
"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."
"For specific situations this can be a good solution and a simplified interface to work with."
"The capacity for distributing the jobs in a workflow is an important feature."
"The product's initial setup phase is straightforward."
"The scheduling and the calendar are very useful."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"UI needs improvement."
"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"The maintenance of the package could be improved."
"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."
"Technical support needs to be streamlined."
"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."
"The scalability of the product is an area of concern where improvements are required."
Pega BPM is ranked 3rd in Business Process Management (BPM) with 58 reviews while TIBCO ActiveMatrix BPM is ranked 30th in Business Process Management (BPM) with 6 reviews. Pega BPM is rated 8.2, while TIBCO ActiveMatrix BPM is rated 7.4. The top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". On the other hand, the top reviewer of TIBCO ActiveMatrix BPM writes "A tool backed by stellar support that has helped me plan workflows easily". Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps, whereas TIBCO ActiveMatrix BPM is most compared with Camunda, TIBCO iProcess Suite, Appian, IBM BPM and AWS Step Functions. See our Pega BPM vs. TIBCO ActiveMatrix BPM report.
See our list of best Business Process Management (BPM) vendors.
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