We performed a comparison between Prisma Cloud by Palo Alto Networks and Zscaler CSPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps to identify the misconfigurations by monitoring regularly which helps to secure the organization's cloud environment."
"It supports the multi-cloud environment beautifully."
"The most valuable feature is the option to add custom queries using the RQL language that they supply so that we can customize the compliance frameworks to what we need to look for."
"Prisma Cloud also provides the visibility and control you need, regardless of how complex or distributed your cloud environments become. It helps to simplify that complexity. Now we know what the best practices are, and if something is missing we know."
"It scans our containers in real time. Also, as they're built, it's looking into the container repository where the images are built, telling us ahead of time, "You have vulnerabilities here, and you should update this code before you deploy." And once it's deployed, it's scanning for vulnerabilities that are in production as the container is running."
"One of the most valuable features is the compliance of RedLock, which we are using for any issues with security. It flags them and that's the primary objective of that feature."
"Syslog CLIs are the best feature."
"The policies that come prepackaged in the tool have been very valuable to us. They're accurate and they provide good guidance as to why the policy was created, as well as how to remediate anything that violates the policy."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"The product provides a seamless user experience."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"The licensing is a bit confusing."
"Currently, custom reports are available, but I feel that those reports are targeting just the L1 or L2 engineers because they are very verbose. So, for every alert, there is a proper description, but as a security posture management portal, Prisma Cloud should give me a dashboard that I can present to my stakeholders, such as CSO, CRO, or CTO. It should be at a little bit higher level. They should definitely put effort into reporting because the reporting does not reflect the requirements of a dashboard for your stakeholders. There are a couple of things that are present on the portal, but we don't have the option to customize dashboards or widgets. There are a limited set of widgets, and those widgets don't add value from the perspective of a security team or any professional who is above L1 or L2 level. Because of this, the reach of Prisma Cloud in an organization or the access to Prisma Cloud will be limited only to L1 and L2 engineers. This is something that their development team should look into."
"Prisma Cloud lags behind in terms of security automation capabilities."
"The feedback that we have given to the Palo Alto team is that the UI can be improved. When you press the "back" button on your browser from the Investigate tab, the query that you're working on just disappears. It won't keep the query on the "back" button."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
"They need to make the settings more flexible to fit our internal policies about data. We didn't want developers to see some data, but we wanted them to have access to the console because it was going to help them... It was a pain to have to set up the access to some languages and some data."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
"The product is not reliable."
"Occasionally, there are certain delays in report generation."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews while Zscaler CSPM is ranked 22nd in Cloud Security Posture Management (CSPM) with 4 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Zscaler CSPM is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Zscaler CSPM writes "Secure and scalable internet access, maintaining stability, providing robust technical support and ensuring consistent policy enforcement across various user locations". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security, whereas Zscaler CSPM is most compared with Wiz, Orca Security and AWS Security Hub. See our Prisma Cloud by Palo Alto Networks vs. Zscaler CSPM report.
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