We compared Rubrik and Veritas NetBackup based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Veritas NetBackup users like its versatility and integration with third-party applications. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions.
Service and Support: Rubrik customers appreciate the support team's expertise and fast response. Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions.
Ease of Deployment: Rubrik's setup is simple, and users say the support team was available to assist as needed. Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex.
Pricing: Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs. Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license.
ROI: Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult. Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI.
Comparison Results: Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag. Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support.
"Disk mount that lets a restore happen immediately, no need to re-hydrate."
"The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure."
"Rubrik is an easy and automatic solution that needs no manual intervention."
"Time dedicated to backup was drastically reduced."
"I value the options it has for storage tiering (i.e. whether it should be a flash, SSD, or pushed to the cloud) depending on the data provided."
"CloudOn allows for backed up virtual machines stored offsite in Azure to be instantiated as an Azure virtual machine and spun up."
"The web-based approach is the most valuable feature."
"CloudOut, because only blocks are pushed after compression and deduplication, not raw sizing."
"The Replication Director, Auto Image Replication, Accelerator, Oracle Intelligent Policy, synthetic and VADP backups are the most valuable features."
"The most valuable feature of Veritas NetBackup is the protection policies or protection module."
"The feature that is most useful for us is that it backs up every application that we own."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"It is pretty stable. We have one dedicated technician that is taking care of all the data protect. Typically, we have an issue once a month, if that. Or once every two months."
"I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
"The most valuable feature is that you don't need any special connectivity - you just need to give your seller name, and then it automatically discovers all your virtual machines, which is a great benefit, especially in a bigger environment."
"It's a good product, it does what we want it to do."
"It would be nice if they could work on the pricing a bit."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
"It does not offer image-level backups for Hyper-V 2012."
"Rubrik needs to continue to listen to their customers and what they want/need, not just care about money and the bottom line."
"I would like for unmanaged backups to be able to be saved in a separate policy."
"It needs to support more applications natively, like MySQL/MariaDB."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"The flip side about NetBackup is that it is not policy-based."
"The virtual environment, cloud integration, copy data management features need improvement."
"This solution would benefit from a more friendly, web-based interface."
"Technical support is somewhat slow and is in need of improvement."
"The solution is quite expensive."
"There have been issues with performance and some features."
"The pricing could be improved, and the interface could be more intuitive."
"It's not a user-friendly solution. It's a little bit complicated. The UI is not very friendly."
Rubrik is ranked 4th in Backup and Recovery with 83 reviews while Veritas NetBackup is ranked 5th in Backup and Recovery with 112 reviews. Rubrik is rated 9.2, while Veritas NetBackup is rated 8.2. The top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". On the other hand, the top reviewer of Veritas NetBackup writes "Efficient data recovery and replication features ". Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and AvePoint Cloud Backup, whereas Veritas NetBackup is most compared with Veeam Backup & Replication, Veritas NetBackup Appliance, Azure Backup, Veritas Backup Exec and Dell NetWorker. See our Rubrik vs. Veritas NetBackup report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.