We compared SailPoint IdentityIQ and Saviynt based on our user's reviews in several parameters.
In summary, SailPoint IdentityIQ is praised for its user-friendly interface, automation, and customer service, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. SailPoint IdentityIQ offers reasonable pricing, while Saviynt is commended for its strong reporting and analytics capabilities. SailPoint IdentityIQ could benefit from improvements in its user interface, while users have expressed satisfaction with Saviynt's pricing and value for the cost.
Features: SailPoint IdentityIQ is praised for its comprehensive access management capabilities and customizable dashboards, while Saviynt stands out for its robust access governance capabilities and advanced identity and risk intelligence. Additionally, SailPoint offers seamless integration with other systems, while Saviynt boasts strong reporting and analytics capabilities.
Pricing and ROI: The setup cost for SailPoint IdentityIQ is considered manageable and not overly burdensome. Users have found the licensing process to be straightforward and transparent. On the other hand, users have expressed satisfaction with the pricing of Saviynt, finding it to offer good value for the cost. The setup cost for Saviynt is perceived as reasonable and the licensing process is described as straightforward., SailPoint IdentityIQ has been praised for operational efficiency, improved access management, and enhanced security, while Saviynt is commended for enhancing security, streamlining operations, and reducing costs.
Room for Improvement: SailPoint IdentityIQ could improve its user interface and customization options, as users find it overwhelming and difficult for new users. On the other hand, Saviynt has areas for enhancement in its performance, as noted by users.
Deployment and customer support: In user feedback, it was found that SailPoint IdentityIQ users reported varying timeframes for deployment and setup, with some taking three months for deployment and an additional week for setup. In contrast, Saviynt users also reported different timeframes, with some taking three months for deployment and others mentioning a week for both deployment and setup. However, some Saviynt users considered deployment and setup as the same period and not separate phases., SailPoint IdentityIQ has received positive feedback for its customer service, with users praising the responsiveness and expertise of the support staff. Saviynt's customer service is also highly praised for being helpful, efficient, and prompt.
The summary above is based on 35 interviews we conducted recently with SailPoint IdentityIQ and Saviynt users. To access the review's full transcripts, download our report.
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The most valuable features of SailPoint IdentityIQ are the reporting because it is better than other solutions. The workflows can be customized to our requirements and the overall features are good."
"The initial setup isn't so difficult."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"Good life cycle management, segregation of duties, and analytics features."
"I like IdentityIQ's granular attachment management and certification customization features."
"A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"The feature that we use the most is the global, third-party user management."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"The product is flexible to use."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"Considering the initial cost and the basic features, this is a good solution that provides integration with both on-premise and cloud applications."
"We have found the implementation process to be very easy."
"The most valuable features of Saviynt are database utility and report generation. These two features have a major impact, particularly when you are trying to create a report because, in other systems, you need to use a third-party utility such as a BI tool or any other reporting tool to fetch the data and send out the report to a third party team. In Saviynt, it's a system within a system, so you don't have to use any third-party tool because you can directly do your query and write that code on Saviynt and then send that report to the team."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"Omada's reporting functionality is limited and could benefit from greater customization."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"They need to improve the cost for small companies."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"When it comes to queries and analysis, I find the reporting module to be very low, very simple."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"SailPoint IdentityIQ has a primitive AI engine."
"The interface should be simple and easier to use."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"The report functionality and dashboard of the access manager could be improved."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"Saviynt cannot customize based on customer needs."
"The UI doesn’t enhance the user experience."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"It is time-consuming to troubleshoot issues."
More SailPoint Identity Security Cloud Pricing and Cost Advice →
SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews while Saviynt is ranked 5th in Identity Management (IM) with 21 reviews. SailPoint Identity Security Cloud is rated 8.2, while Saviynt is rated 7.4. The top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Saviynt writes "Used for IAM, IGA, MFA, SSO, and access management". SailPoint Identity Security Cloud is most compared with One Identity Manager, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance, whereas Saviynt is most compared with Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity, Microsoft Identity Manager and Oracle Identity Governance. See our SailPoint Identity Security Cloud vs. Saviynt report.
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