We performed a comparison between Salesforce Einstein Analytics and SAP Crystal Reports based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools."It's scalable."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The solution scales extremely well."
"We use SAP Crystal Reports for operational reporting."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"It is an user-friendly solution."
"The initial setup of the solution is pretty easy."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The product must be more transparent."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"The product is expensive."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"The tool needs to simplify its features."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
"The financing part needs improvement."
"SAP Crystal Reports should provide better support for dynamic connectors."
"There could be improvements made to the analytics capabilities."
"If at all possible, a little bit of improvement on the analytical side is needed."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"SAP Crystal Reports has some compatibility issues with third-party products."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. Salesforce Einstein Analytics is rated 8.2, while SAP Crystal Reports is rated 8.4. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, IBM Cognos and Tableau.
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