We performed a comparison between Salesforce Einstein Analytics and Zoho Analytics based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The solution scales extremely well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"he most valuable feature of the solution is its ease of use."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good."
"Zoho Analytics is the best software for giving reports to customers and we can create any report that is required."
"The front end of this solution including the graph generation using SQL has been most useful."
"We use the solution for financial and sales analytics. It brings data from our IT incident management tool. Hence, we have three business use cases for IT support, sales and financials."
"It provides insights into leads, information about the team and about various sales activities. The graphical representations in the form of charts is excellent."
"The integration interface is very easy to use and allows you to directly connect to a variety of APIs."
"The data source is the most valuable feature as it can perform any function."
"The solution’s dashboard is very good."
"We moved the data from Zoho Creator to Zoho Analytics and created reports."
"The product must be more transparent."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"The tool needs to simplify its features."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"The product is expensive."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"The solution does not provide call center facilities for customer support."
"A higher degree of artificial intelligence could be included in this solution. The data and overall insights could be improved."
"There is a limitation that we cannot create more than 300 columns in a worksheet on Zoho Analytics."
"There should be more types of graphics available for use in the reports."
"It would be great to have more user input fields which can be used on dashboards."
"The platform's pricing needs improvement."
"This solution does not support manufacturing facilities."
"The customer service and support for this solution could be improved by faster response times."
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Salesforce Einstein Analytics is ranked 12th in BI (Business Intelligence) Tools with 18 reviews while Zoho Analytics is ranked 13th in BI (Business Intelligence) Tools with 23 reviews. Salesforce Einstein Analytics is rated 8.2, while Zoho Analytics is rated 8.2. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of Zoho Analytics writes "An easy-to-set up solution that helps in the scheduling of reports and dashboards". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks and SAP Analytics Cloud, whereas Zoho Analytics is most compared with Apache Superset, Microsoft Power BI, Tableau and Looker. See our Salesforce Einstein Analytics vs. Zoho Analytics report.
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