We performed a comparison between Salesforce Platform and Zoho Creator based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like that the technology is very agile and flexible in the sense that there's a large partner ecosystem within Salesforce Platform. This enables us to choose from many different partners with different advantages, and all of it can be done in a plug-and-play kind of way."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"The most valuable feature of the solution is its overall ability to manage everything, including the sales pipeline and quick creation of sales reports."
"They are already beginning to implement generative AI."
"The solution scales extremely well."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"Zoho Creator boasts a multitude of impressive features, but one of the most outstanding is its flexibility in creating interactive reports and pages. With Zoho Creator, users have the ability to utilize HTML and CSS to create visually appealing pages that are rich in information, utilizing data from the system itself. This exceptional feature provides a remarkable advantage and adds immense value to Zoho Creator."
"While using Zoho Creator, we can establish alternative interfaces to connect with Zoho applications. This enables us to run desired automation and workflows without exhausting the API limits."
"Zoho Creator is easy to design and accessible for any business purpose. The solution is priced low and helps you meet business requirements. You can write a script based on requirements and trigger it whereby the customer will receive notifications. It is a customizable application."
"Can access information from other Zoho packages and you can write custom scripts."
"Zoho Creator can be integrated with other platforms easily."
"Basically, the application development part of the solution is one of the main features I like since it is quick."
"The most important thing is Zoho Creator's functionality. Other cloud platforms cannot provide its functionality."
"Zoho Creator is a flexible open platform that is good for development in a complex environment that other platforms may not support. It isn't a challenge for me to develop any kind of complex application in Zoho."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Salesforce Platform could improve by having better integration with Microsoft Azure. For development, we use Microsoft Azure and there was proper integration between the two solutions. We had issues with the customer and they were logged into the Salesforce Platform. We did not have any good way of integrating those issues into the R&D. The R&D mainly uses Microsoft Azure."
"The reporting functionality is not very intuitive."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"Sometimes what will happen is we work on it and then we move to a different tab and work on something else. After five minutes, when we come back, it automatically signs out."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"The product needs to improve stability and scalability. We faced issues with bugs."
"Sometimes technical support does not answer our queries."
"We are looking for a single portal across all Zoho apps."
"Could have more pre-built integrations for pulling data from the wider Zoho ecosystem as well as other systems."
"I would like to see a simpler layout and interface. I would also like to see Zoho CRM and Zoho Campaigns integrated with the product."
"When you're developing database-type applications, there is no way to see the actual database tables. They call them forms, and I don't like that. Zoho should also provide better user guides."
"Though the pricing level is low compared to other products in the market, I suggest they allow portal users to pay for the solution based on their requirements."
"The platform's technical support services need improvement."
Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews while Zoho Creator is ranked 12th in Rapid Application Development Software with 19 reviews. Salesforce Platform is rated 8.2, while Zoho Creator is rated 8.6. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of Zoho Creator writes "The solution provides accessible and high functionality at a competitive price point". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow, whereas Zoho Creator is most compared with Microsoft Power Apps, Mendix, Oracle Application Express (APEX), Caspio and Studio Creatio. See our Salesforce Platform vs. Zoho Creator report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
