We performed a comparison between SAP BusinessObjects Business Intelligence Platform and SAP Crystal Reports based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in BI (Business Intelligence) Tools."The report development tool called SAP Web Intelligence under the BI Launch Pad portal has been the most valuable feature."
"It is solid and stable."
"The initial setup of SAP BusinessObjects Business Intelligence Platform was easy since the solution is user-friendly."
"The setup is pretty easy. It's not hard at all."
"To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user."
"The solution's user security is extremely effective. You can profile very well. All the users and all the functionality is protected and that includes information and data segregation."
"The web intelligence reporting tool and universe designer are the most valuable aspects of the solution."
"SAP BusinessObjects Business Intelligence Platform is definitely scalable."
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"It is an user-friendly solution."
"We use SAP Crystal Reports for operational reporting."
"The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."
"SAP Crystal Reports offers a plethora of features, many of which were available much earlier than in the Crystal Reports we previously used. We extensively use its capabilities for generating general reports, working with Kaspersky data, and even incorporating images into our reports. The range of functions available in SAP Crystal Reports is diverse, and we leverage them across various systems for our needs."
"I find Crystal Reports very easy to use, even for a non-technical person."
"The most valuable feature of the solution is that it is a fantastic way of generating reports."
"The initial setup of the solution is pretty easy."
"The biggest area for improvement would be the dashboarding capabilities due to the recent change from Xcelsius to Dashboard Designer. This has created a gigantic ripple in many companies because the skill sets required are drastically different."
"The performance could be improved, like when we extract a large amount of data."
"The integration could be improved. The SAP suite has some integration problems and it has some huge development needs. For example, when you use Power BI, if you publish a dataset to the web, there is no issue in seeing the data with the report. The data and report are integrated automatically. Or when you use QlikView, when you publish the QVD file, the report is integrated with QVD. Also, with Tableau, when you publish the data, it's in the hyper database, in the memory, and the dashboard with data is integrated seamlessly. In the SAP side, it's not easy. There are lots of business layers. There are also some performance issues in the SAP BusinessObjects suite. They should focus on the technologies. We are partners and every step of the way, SAP asks us for money. If you want to see the products, the PDFs, if you want to learn the product, online training, etc., everything has a cost on the SAP site. Because of this, partners try to get to know the products on their own. SAP only focuses on the sales side—only money is important for SAP, not the quality. In that way, the operation is not easy on the SAP side. As a suggestion, they should focus on customers first instead of money."
"Technical support may not always be timely or effective."
"Integrations with things like Active Directory and LDAP tend to be a little complex."
"It needs to be more flexible for the end-user."
"The solution could be less expensive. It's a bit pricey now."
"SAP BusinessObjects is actually losing popularity within our company because people find the user interface and the way things are set up not to be as easy as many other tools that are on the market, like Qlik and things like that."
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"If at all possible, a little bit of improvement on the analytical side is needed."
"There could be improvements made to the analytics capabilities."
"SAP Crystal Reports has some compatibility issues with third-party products."
"SAP Crystal Reports should provide better support for dynamic connectors."
"The financing part needs improvement."
"It has significantly enhanced security features, especially when compared to the standard security features of the earlier PeerSpot version I purchased. I've observed improvements in security, and overall, it's quite commendable. Regarding potential enhancements for the next release of this solution, I haven't closely examined SAP Crystal Reports 53. I've only encountered it briefly, perhaps once or twice. However, I anticipate that it likely offers advanced features distinct from its predecessor. I believe there may be notable improvements and additions in the latest version, and I look forward to exploring them further."
"A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."
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SAP BusinessObjects Business Intelligence Platform is ranked 6th in BI (Business Intelligence) Tools with 102 reviews while SAP Crystal Reports is ranked 9th in Reporting with 48 reviews. SAP BusinessObjects Business Intelligence Platform is rated 7.8, while SAP Crystal Reports is rated 8.4. The top reviewer of SAP BusinessObjects Business Intelligence Platform writes "Web intelligence will work with any amount of data even if you have 10 million rows". On the other hand, the top reviewer of SAP Crystal Reports writes "Helps analyze your data by creating richly formatted, pixel-perfect, and multiple reports from virtually any data source, delivered in over a dozen formats". SAP BusinessObjects Business Intelligence Platform is most compared with SAP Analytics Cloud, Microsoft Power BI, Oracle OBIEE, IBM Cognos and SAS Visual Analytics, whereas SAP Crystal Reports is most compared with Microsoft Power BI, TIBCO Jaspersoft, Microsoft SQL Server Reporting Services, IBM Cognos and Windward Core.
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