"SAP CDC is very easy to use and the best part about this tool is its documentation."
"The setup process is straightforward."
"It provides basic automatic user administration and role provisioning to save time."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"The most valuable feature is the user experience for managing information."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"I have struggled to give different access to different users in the same application."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"SAP Identity Management can improve risk analysis and authority checks."
"The pricing could be better."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"Research and marketing need to be improved."
Earn 20 points
SAP Customer Data Cloud is ranked 2nd in Social Login while SAP Identity Management is ranked 12th in Identity Management (IM) with 13 reviews. SAP Customer Data Cloud is rated 8.0, while SAP Identity Management is rated 7.8. The top reviewer of SAP Customer Data Cloud writes "Enables us to sell products which creates significant revenue but their disaster recovery needs improvement". On the other hand, the top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". SAP Customer Data Cloud is most compared with Auth0, Okta Workforce Identity, ForgeRock and Symantec VIP Access Manager, whereas SAP Identity Management is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, Saviynt, Omada Identity and CyberArk Privileged Access Manager.
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