We compared Sophos XG and Sophos XGS based on our user's reviews in several parameters.
These include the need for more intuitive user-friendliness, clearer interface, enhanced stability, and improved alert management. Users suggested improvements such as easier navigation, better display of options, and more efficient alert handling. Some users also reported occasional performance issues and system crashes, indicating areas that can be refined for a more reliable user experience.
Features: Sophos XG is known for its advanced threat protection capabilities, seamless integration with security tools, and exceptional technical support, while Sophos XGS focuses on robust security measures, comprehensive network visibility, and efficient performance.
Pricing and ROI: The setup cost for Sophos XG product varies depending on user feedback. Customers have emphasized the overall cost of implementation, the initial investment required, and the licensing arrangements. On the other hand, feedback on Sophos XGS suggests that some users find the product competitively priced and of good value, but there are concerns about significant setup costs and complexities in licensing. Experiences with setup costs differ among users for both products., The Sophos XG product offers positive ROI with its effective protection and simplified network management. On the other hand, Sophos XGS provides a significant increase in ROI by improving security infrastructure and streamlining security operations.
Room for Improvement: Sophos XG has room for improvement in user-friendliness, interface clarity, and stability. Users desire more intuitive navigation, clearer options, and improved alert handling. Performance issues and system crashes are also a concern. Meanwhile, there are areas of opportunity for improvement in Sophos XGS according to user feedback.
Deployment and customer support: The reviews for Sophos XG and Sophos XGS show that the duration required for deployment, setup, and implementation phases varies among users. Some users reported longer deployment duration for XG compared to XGS, while others mentioned similar timeframes for both products. Context is important in understanding the differences., Users have reported positive experiences with the customer service and support provided by both Sophos XG and Sophos XGS. They appreciate the expertise, prompt responsiveness, and willingness to address concerns shown by both teams.
The summary above is based on 79 interviews we conducted recently with Sophos XG and Sophos XGS users. To access the review's full transcripts, download our report.
"The features that I have found most valuable are the SD-WAN and their IP4 policy."
"The solution is stable."
"The feature I like most is the SD-WAN. It allows you to manage more than one ISP at the same time. And there is a high-availability mode, so if one of your ISPs is down, you still have a backup."
"I appreciate FortiGate's flexibility, which allows for centralized management through FortiManager."
"Its performance in fulfilling our requirements has been satisfactory."
"Fortinet FortiGate is a stable solution."
"FortiGate has a very strong unified threat management system."
"Allows for firewall rules to be programmed and named in a way that makes it “readable”"
"The SD-WAN feature stands out as the most valuable aspect."
"The initial setup is pretty simple."
"Sophos Control Center is a good feature. We can monitor everything from the control panel."
"I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently."
"Most of the features Sophos XG has are valuable. However, if I have two different ISP, I'm able to create an automatic switch between the two ISPs. I can do the same thing for the cloud as well. If I have two subnets coming from the cloud, I'm able to create a type of switch between both of them where if there is traffic on one and has the traffic drop, I'm able to switch to the other ISP without any problems. It's a normal feature and I get to enjoy the ability to switch between services with no issues."
"The performance is good."
"The filtering is very easy to do. You can segment and create profiles for usage very easily."
"The most valuable feature of Sophos XG is the VBM."
"It's much faster than the previous firewall, so you can do the work faster."
"Setup was straightforward. One person is enough for deployment."
"The solution offers more antimalware and antivirus feeds than others."
"The Sophos XGS product is highly versatile and well-suited for various companies, including small, medium, and large enterprises. Its effectiveness lies in its inspection firewall capabilities, making it a commonly chosen option in our country due to its reasonable pricing. Sophos Firewall's support for VPN encryption and thorough inspection makes it a suitable choice for many companies, and I recommend it accordingly. At the moment, I can't propose any new features. The primary concern is the traffic stability, which needs improvement. Although the traffic stability is generally good, it has been noted that it can impact RAM and CPU, affecting workflow and inspection."
"The solution is scalable."
"The most valuable features of Sophos XGS are the ease of use and powerful interface."
"The product was easy for us to install."
"It's easy to use, and the service is good. If anything goes wrong, their support system is very reliable."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
"In terms of what could be improved, the SD-WAN is quite difficult, because if you install the new box, 15 is okay, but if you change from an old configuration, if there is already configuration and a policy when you change to SD-WAN, you must change the whole policy that you see in the interface."
"The ease of use could be improved."
"I would like to see a more intuitive dashboard."
"Security is a continuous process. In every product, there is a requirement for improvement. Its pricing should also be improved according to Indian market requirements. They must also improve on the reporting part. Its reporting can be more precise. If we can get a real-time report in a specific format, it will be helpful for customers to know about the current status of their security."
"Fortinet FortiGate can be integrated with different platforms. They have integrations in place, but I can't say they're 100%."
"The license renewal process, annual renewal price, and the web application firewall features should be improved."
"They can lower its price. It is very expensive. We are looking for a less expensive solution depending on our budget. They can also improve it in terms of firewall protection."
"The reporting could be improved in this solution by adding more details."
"SD-WAN can be improved."
"The initial setup, specifically when activating the license, is a nightmare and is quite difficult."
"It would be great if the user can have a portal to check on activities related to their account."
"The SD-WAN could be improved."
"Sophos XG does not have the ability to disconnect a user."
"The two main areas where this product needs improvement are routing and reporting."
"Having previously worked with the Astaro Security Gateway platform (now called Sophos UTM), I can attest that the configuration and dashboard for this older platform was easier to manage than that of both Sophos XG and XGS. If it were up to me, I would prefer to go back to the older SG dashboard."
"I would like to see them in third-party evaluation reports like Gartner, Magic Quadrant, or Forrester to make it easier for us to show our customers that Sophos is a leader in the market."
"Sophos XGS could improve by having better integration with Active Directory."
"Sophos XGS's response to zero-day attacks could be improved."
"There are a lot of false-positive cases."
"There are some issues with conversion and user roles when upgrading to Cyberoam."
"Sophos XGS would benefit from further development in the SD-WAN area."
"Support is great, however, it can always be improved."
Sophos XG is ranked 7th in Firewalls with 192 reviews while Sophos XGS is ranked 17th in Firewalls with 58 reviews. Sophos XG is rated 8.2, while Sophos XGS is rated 8.0. The top reviewer of Sophos XG writes "Easy to use and deploy with an improved pricing structure in place". On the other hand, the top reviewer of Sophos XGS writes "Easy to use, simple to learn, and offers great reporting". Sophos XG is most compared with Netgate pfSense, OPNsense, SonicWall TZ, Meraki MX and Sophos UTM, whereas Sophos XGS is most compared with OPNsense, Netgate pfSense, WatchGuard Firebox, Palo Alto Networks NG Firewalls and Meraki MX. See our Sophos XG vs. Sophos XGS report.
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