Splunk Cloud Platform vs syslog-ng comparison

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Executive Summary

We performed a comparison between Splunk Cloud Platform and syslog-ng based on real PeerSpot user reviews.

Find out in this report how the two Data Visualization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Splunk Cloud Platform vs. syslog-ng Report (Updated: March 2023).
771,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its monitoring is completely automated.""Splunk helped reduce our mean time to resolve by around 60%.""The most valuable feature of Splunk Cloud is the quick setup.""I like the Cloud monitoring console feature.""The Splunk search is powerful compared to similar solutions. We get millions of data points within seconds.""I can trace an event back to its root cause. I can find the root cause instead of just looking at the symptoms across different things.""The data management and instant search features are the most valuable ones for us, as they allow us to instantly retrieve information needed for reports and security compliance.""he cloud performance is good."

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"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.""Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring.""Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being.""Syslog-ng has a separate config file in addition to the core configuration.""The ability to extract and store the logs is the most valuable feature of syslog-ng."

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Cons
"Splunk currently manages the components, which restricts our ability to access them directly.""Its stability and performance can be better. Very rarely does a day go by when we do not see an error in the console, such as a health check error. Because it is cloud-hosted, we do not have access to the backend to figure it out ourselves. We are reliant on their support to figure it out, and a couple of days later, the error comes back or it is a different error. It is a never-ending cycle of support tickets. Their support is also not great.""It needs to mature; it's just getting established in the industry on a wider scale.""When it comes to the integrations with the other platforms, there is a little bit of a lag in the observability part, making it an area where improvements are required.""When one of my customers needs an app, and I am able to find that app on the Splunk base, I have to create a ticket and wait for five days for them to download the app into the cloud environment. That is probably one of the main things. It is painful because I have to wait to get that app in the cloud.""Splunk Cloud Platform needs to be made more user-friendly because it's not user-friendly.""The Splunk Cloud Platform dashboard could benefit from some improvements.""Support is the bigger issue when we have a problem. When we need their help, it takes weeks or months to actually get resolved."

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"The filtering has room for improvement.""It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals.""There is room for improvement in terms of observability.""There is always the potential for additional integration and protocol extensions.""Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."

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Pricing and Cost Advice
  • "The licensing is based on the amount of data that we send to the cloud on a daily basis."
  • "The price is something that people complain about."
  • "The licensing costs depend on the state of your environment and the fees are paid on a monthly basis."
  • "The pricing model makes this an expensive solution."
  • "There are additional features that you would need to purchase depending on your use case."
  • "The cost of using Splunk Cloud Platform is high, but the value it provides is worth the investment."
  • "I am familiar with the pricing and licensing model a little bit. I am not sure about the particulars of the actual price that we have, but I do like the idea of going towards a more CPU-based approach rather than the ingest approach because it allows us the ability to ingest more data if we need it."
  • "It is a touchy subject because we are locked into it. That goes back to the rehydrating data. We cannot have the retention that we want to store for legal and compliance purposes because that is seven years' worth of data for some of the indexes, so we ship them off into S3 buckets and install them there, at which point they are invisible to Splunk, so we have to rehydrate them, but we cannot rehydrate those pockets into Splunk Cloud. We have to rehydrate them into a self-hosted version of Splunk, which can take days to set up and get going. I would not call Splunk's licensing and pricing predatory, but they have made it very difficult to maintain the independence of your own data."
  • More Splunk Cloud Platform Pricing and Cost Advice →

  • "Syslog-ng is a free open-source solution."
  • "Syslog-ng is open-source."
  • More syslog-ng Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Splunk has sped up our response and reduced the time we spend manually monitoring any logs for ticketing tools or servers. It saves us around two hours daily.
    Top Answer:Splunk is a bit pricey, but it's reasonable for the features offered.
    Top Answer:Sometimes, integrating with other systems is difficult, and it isn't feasible to connect with other applications, but it's easy most of the time. I rate Splunk 7 out of 10 for its ability to integrate… more »
    Top Answer:For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
    Top Answer:The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
    Top Answer:There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
    Ranking
    3rd
    out of 71 in Data Visualization
    Views
    161
    Comparisons
    74
    Reviews
    28
    Average Words per Review
    872
    Rating
    8.0
    18th
    out of 95 in Log Management
    Views
    4,321
    Comparisons
    3,466
    Reviews
    5
    Average Words per Review
    378
    Rating
    8.6
    Comparisons
    Learn More
    Overview

    Splunk Cloud is the industry’s only enterprise-ready cloud service for machine data, offering a 100% uptime SLA and standard plans from 5GB/day to 5TB/day. Watch this video to find out how you can accelerate time-to-value and stay focused on your core business using Splunk Cloud.

    Optimizing SIEM
    syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

    Rapid search and troubleshooting
    With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

    Meeting compliance requirements
    syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

    Big data ingestion
    syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

    Universal log collection and routing
    syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

    Secure data archive
    syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

    Sample Customers
    Mindtouch
    Tecnocom, University of Victoria, University of Exeter, Datapath
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company12%
    Manufacturing Company8%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Manufacturing Company8%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government13%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise8%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    Buyer's Guide
    Splunk Cloud Platform vs. syslog-ng
    March 2023
    Find out what your peers are saying about Splunk Cloud Platform vs. syslog-ng and other solutions. Updated: March 2023.
    771,740 professionals have used our research since 2012.

    Splunk Cloud Platform is ranked 3rd in Data Visualization with 36 reviews while syslog-ng is ranked 18th in Log Management with 5 reviews. Splunk Cloud Platform is rated 8.0, while syslog-ng is rated 8.6. The top reviewer of Splunk Cloud Platform writes "Does not require backend maintenance, is easily integrated and utilized". On the other hand, the top reviewer of syslog-ng writes "It's a user-friendly open-source solution that can replace or augment a commercial product in some cases". Splunk Cloud Platform is most compared with Wazuh, Splunk Enterprise Security, Fortinet FortiAnalyzer, AppInsights and Check Point Security Management, whereas syslog-ng is most compared with SolarWinds Kiwi Syslog Server, Graylog, Grafana Loki, Logstash and Elastic Security. See our Splunk Cloud Platform vs. syslog-ng report.

    We monitor all Data Visualization reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.