We performed a comparison between Symantec Data Loss Prevention and Zscaler DLP based on real PeerSpot user reviews.
Find out in this report how the two Data Loss Prevention (DLP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have a feature on the management side called the document indexer. Let's say you have a unique document with many near identical versions, which have one or several values that change, while the rest of the content stays the same. You can collect 50 of those documents and put them into this feature of the Symantec DLP system. It will compress them and create a profile specifically for that document."
"All of the features are really important, including DLP for the OCR and endpoint. It will be all of the combined features that will give you the strength to control the data. Every feature has its own uniqueness, different control and will help you to protect the data."
"The solution can easily scale."
"The most valuable features of Symantec Data Loss Prevention are endpoint security, endpoint agent, and DLP. Additionally, we have been satisfied with the policies."
"Symantec DLP has many servers, and the solution is very powerful because you can use it in ports, endpoints, networks, and email servers to prevent the leakage of emails. DLP can be integrated with Symantec encryption."
"The synchronize application detection policies have been very good."
"One of the most valuable features is that you can check attachments."
"DLP's most valuable feature is compliance."
"The UI is easy to use."
"On DLP terms, Zscaler Cloud DLP ensures that data doesn't go outside of the organization. So on the network level, Zscaler does a pretty good job."
"The solution is the best for storage."
"It's one of the easier products on the market as far as set-ups and deployments. Even across their whole product suite, they've made it pretty simple."
"The product’s most valuable features are inbound and outbound scanning and API control."
"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."
"Zscaler Cloud DLP provides you with basic DLP features that you get out of the box such as keywords, regular expressions, and data identifiers, for example, your social security numbers, and credit card numbers, with everything built into the product, so you can directly use those features within the policies. You don't need to create it from scratch, and to me, this is the biggest benefit of Zscaler Cloud DLP. You have a lot of templates to choose from in the solution, rather than having to create templates from scratch or reinvent templates."
"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."
"The console is not the best one. There is room for improvement in the management console."
"There is room for improvement in the remote control capabilities of the DLP solution."
"Their support program needs a lot of improvement. If you are stuck somewhere, getting their support can be difficult."
"The product's technical support services need improvement."
"The upgrade process is convoluted. The server and database software must run in line with third-party providers like the Oracle database. If an Oracle database reaches the end of its life, then servers must be decommissioned, and you need to bring new servers online. When the maintenance packages are deployed to the management server, they don't get pushed to the detection servers. Each detection server must be manually installed rather than automatically made from a single server. If it's a large enterprise, you need to manually install it or use a GPO or some other technology, which I never use."
"Reporting could be improved."
"The one downside for Symantec is that, due to its transition from Symantec to Broadcom, there's been a lot of changes. I am based in the Philippines and we don't have a contact person locally for any Symantec."
"Since being acquired by Broadcom, the support has really degraded for small and medium enterprises."
"There aren't really any missing features that I have witnessed."
"Price-wise, it is a costly product and it should be reduced."
"There could be a feature to view the VPN tunnel activities in terms of configuration."
"On the improvement side, when we bypass certain internet traffic types, it's currently recommended to have a one-click option, but audio and video aren't always supported. Thus, we need to bypass that kind of traffic. So, it is an area of improvement."
"We have issues with the tool's maintenance and networking. It should be able to work in offline mode as well."
"The only issue with Zscaler Cloud DLP is that it only gives you DLP protection from web traffic, which is flowing out, while a full-blown DLP solution such as Forcepoint or Symantec gives you DLP coverage for multiple channels. Zscaler Cloud DLP doesn't give you coverage for email, fax, and USB channels, and this is the only challenge or room for improvement in the solution. It's just an extension on top of what you're buying on the proxy, so it's just an added layer, and it doesn't cover DLP on a very broad level. I'm unsure if Zcaler is in the business of competing with a full-blown DLP solution, and if there's a plan to expand the features of Zscaler Cloud DLP beyond the web channel because you'll have to deploy a full-blown agent for it. I'm unsure if this is on the cards because the solution is just an added layer that you get with your proxy. I've asked the Zcaler team whether there's a plan to go full DLP in the future, but I didn't get a positive response. There isn't any feature I'd like added to Zscaler Cloud DLP currently, because anything you could think of that should be in cloud or SaaS solutions is already there, except for machine learning, as it's the only functionality that seems to be lacking in the solution. Machine learning is an additional policy available in other DLP solutions in the market, but my team didn't find it in Zscaler Cloud DLP."
"In the next release, I would like to see RE2 Regex supported."
"They should work on a replica account. There could be alerts and replica files sent to the DLP team during data collection."
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Symantec Data Loss Prevention is ranked 3rd in Data Loss Prevention (DLP) with 54 reviews while Zscaler DLP is ranked 4th in Data Loss Prevention (DLP) with 15 reviews. Symantec Data Loss Prevention is rated 8.0, while Zscaler DLP is rated 8.6. The top reviewer of Symantec Data Loss Prevention writes "Consitent, accurate, and simple". On the other hand, the top reviewer of Zscaler DLP writes "Provides a range of security measures to protect network traffic". Symantec Data Loss Prevention is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Digital Guardian, CoSoSys Endpoint Protector and Trellix DLP, whereas Zscaler DLP is most compared with Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Varonis Platform, CoSoSys Endpoint Protector and Palo Alto Networks Enterprise Data Loss Prevention. See our Symantec Data Loss Prevention vs. Zscaler DLP report.
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