We performed a comparison between Symantec Endpoint Security and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Fortinet is very user-friendly for customers."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"The product detects and blocks threats and is more proactive than firewalls."
"The most valuable feature is the analysis, because of the beta structure."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution offers very good security features and is comparable to Sophos."
"The solution can be scaled to handle different threats."
"It is a solid antivirus security product."
"The centralized console is great for us. It gives us one centralized console to manage all of the endpoints."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"The most amazing qualities of Symantec Endpoint Protection is that it provides a total solution to all virus problems."
"It's a good proxy to control the user's access to the website."
"This product is valuable for ransomware protection, general malware protection, and network exploitation protection."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"Doesn't consume resources or affect the computer performance at all."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Auto-Remediation"
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"I haven't seen the use of AI in the solution."
"The only minor concern is occasional interference with desired programs."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Cannot be used on mobile devices with a secure connection."
"They provide the updates of the client, and those clients need a reboot after the upgrade, which is something we don't like. We don't like to reboot the server after the upgrade because we have live applications. If we do a reboot, it can impact the business as well."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"We had an issue with the Broadcom migration. We had some problems with product support, and the deployment is tricky because it's an on-premises technology. Deploying any on-premises security solution is hard because you have to distribute the software."
"We are not satisfied with the technical support."
"Sometimes tech support is a bit slow to find a solution."
"The whitelisting feature does not work as expected."
"As for some features I would like to see, I'd like a retrospective action feature similar to Cisco Secure Endpoint's. Some antiviruses don't allow you to re-scan a product that was in the former scan—for example, if a file was classified as proper, but then for some reason the file was changed, we need an antivirus with retrospective capability. We need EPP and EDR products in a secured environment."
"We must have complete dissolution with advance care protection but we are finding out that we need more Symantec technical specialists. We have identified a need to hire at least one more technical specialist familiar with Symantec to improve our solutions capabilities."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."
"The solution could improve by providing better ransomware protection."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."
"We need more control over when upgrades to the app are rolled out."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Symantec Endpoint Security is rated 7.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our Symantec Endpoint Security vs. Webroot Business Endpoint Protection report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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