We performed a comparison between TeamViewer and VNC Connect based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."
"We also use it a lot for remote site assistance. We've set up our internal authentication for unattended access to our remote sites. That makes it very easy and convenient to remotely connect with our users and our client machines whenever we need to. It's set as a direct, secure connection. As long as the station has internet access, we can see it and it makes remote support very simple."
"It's very easy to set up."
"It is quite simple to set up."
"The most important feature of TeamViewer is its ease of use."
"TeamViewer is stable."
"It's a user-friendly product."
"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"TeamViewer has a legacy and may not be using the latest UI trends."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The security could improve in TeamViewer."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"We occasionally have issues with the graphic software of the interface."
Earn 20 points
TeamViewer is ranked 1st in Remote Access with 85 reviews while VNC Connect is ranked 15th in Remote Access. TeamViewer is rated 8.6, while VNC Connect is rated 9.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support, whereas VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Dameware Remote Support, Parallels Access and F5 BIG-IP Access Policy Manager (APM).
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