We performed a comparison between Trend Micro Apex One and Trend Micro Deep Security based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, Trend Micro Apex One appears to be the superior solution. Any issues they are currently facing, they feel, will likely resolve with future updates. However, our reviewers found Trend Micro Deep Security to be expensive and difficult to deploy, and weren’t satisfied with the level of support.
"This is stable and scalable."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The setup is pretty simple."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Stability-wise, it is a good product, and I rate it a ten out of ten."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"The most valuable feature of Trend Micro Apex One is the virtual patching it provides."
"The number of accessories included is the most valuable feature."
"The end user perspective is very good because the solution isn't complex to learn and support is readily available."
"No down time in terms of the backend having to be updated because it's on cloud."
"Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"Technical support is good."
"The most valuable features are web security, email filtering, and content filtering."
"Easy to scale, stable solution for workload and server security and protection. It's easy to set up and has a good ransomware protection feature."
"It provides the type of data and availability that we need to have. We don't have to worry about intrusions."
"The integration options of Trend Micro Deep Security have been particularly valuable."
"DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good."
"The solution's endpoint protection is the most valuable feature."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We find the solution to be a bit expensive."
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"Making the portal mobile friendly would be helpful when I am out of office."
"It needs a consolidated manager as there are too many parts to currently manage it."
"The technical support should be more proactive."
"We had issues with our system integrator who didn't have enough experience with Trend Micro. There aren't many enterprise customers in our country who use Trend Micro on the level that we are using it, so it might be a little too complex for them. Trend Micro is typically used in small companies that do not need all the advanced features that we are looking for. The integrators don't have experience deploying these features. The scope is broad, but Microsoft Defender is simpler."
"Apex One's threat and vulnerability management has room for improvement."
"The Apex One endpoint sensor has room for improvement."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology."
"When implementing this solution, sometimes we have challenges with SQL migration."
"The support for email protection can be improved."
"We'd like to have more application control."
"The price could be reduced."
"It would be better if they merge a few features into one product. For example, they have an encryption feature that is separately sold. If they could merge it with Apex One or any endpoint security solution, maybe it would also be good for the end user."
"I would like to see XDR features and endpoint sensor become available."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
"The updates for legacy systems are not rolled out frequently."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Deep Security is rated 8.6. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Deep Security writes "High availability, effective VPM, and responsive support". Trend Micro Apex One is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Trend Micro Smart Protection and Trend Vision One, whereas Trend Micro Deep Security is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security, Trellix Endpoint Security and Kaspersky Endpoint Security for Business.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.