Palo Alto Networks WildFire Reviews

You have better control because you define apps. You just don't define ports. You define apps, and the apps are monitored in the traffic. It is more specific than the Cisco firewall when it comes to our needs.

The configuration should be made a little bit easier. I understand why it is as it is, but there should be a way to make it easier from the user side.

I'm going into my second year here now.

Its stability is good.

It is good in terms of scalability. We have around 25 users currently, and we don't have any plans to increase the usage. The current solution supports up to 1,500 users. It is a little bit overkill for what we actually need. It would probably be good for quite a while in the future.

Their support is fantastic. You can call them and have a technician sitting with you at three o'clock in the morning to help you through things.

Previously, we were running Cisco's solution, but then we got told from headquarters in the US that we needed to change.

If you know what you're doing, it goes quickly. If you don't know what you're doing, it's going to take a while. That is why I requested an easier setup.

In terms of maintenance, our IT unit is responsible for all VPN traffic. We have now automated things a bit, but in the beginning, it was manual. 

We did it ourselves.

The physical appliance is around €3,000 or €4,000, and then, you have the licensing for a year for around €3,000.

I would recommend this solution to others. I would rate it at an eight out of 10.

I use the tool in my company for advanced threat protection and for configuring the firewall policy. I also use GlobalProtect VPN, along with IPsec.

The product fails to offer protection when dealing with high-severity vulnerabilities, making it an area of concern where improvements are required.

I have experience with Palo Alto Networks WildFire, but I don't use it much. My company has been a customer of the product since 2016 or 2017.

It is a stable solution.

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

Around 1,000 people in my company use the product.

The solution's technical support is good, but my company prefers to use vendor support, which is not that much useful. My company plans to receive direct support from Palo Alto Networks.

The product's initial setup phase was easy.

The solution can be deployed in a day.

Palo Alto Networks WildFire is a product with a high price. My company pays separately to use Palo Alto Networks WildFire. The cost of the product is very high, but my company is okay with it.

My company had evaluated other products in the market before choosing Palo Alto Networks WildFire. My company chose Palo Alto Networks WildFire since it is very compatible with the firewall we use from Palo Alto Networks, making it an easy solution for us to implement in our environment.

Though the product has improved the ability to detect and respond to genuine threats, it is not very useful in our company's environment.

The tool's capability to deal with malicious files and block URLs has benefited our organization. The tool also helps my company deal with scripts that are not required.

Palo Alto Networks WildFire is only for the users who use hardware or products from Palo Alto Networks. I am not sure whether Palo Alto Networks WildFire can be integrated with other products. If you use a firewall from Palo Alto Networks, then Palo Alto Networks WildFire is useful since it allows you to stay protected from malware.

Only the reporting part is proper in the product, but the action setting is an area that needs to be taken care of by Palo Alto Networks. If the product is capable of blocking threats, then it will be very useful for our company.

I rate the overall tool an eight out of ten.

The most valuable features of Palo Alto Networks WildFire are the good URL and file analysis that uses artificial intelligence. It has different interfaces, such as rest, SMTP protocol, and HTTPS. The Security incidents and event management are very good. Additionally, there are many file types that are supported and there is no limit to the number of files it can handle simultaneously. It integrates well with SIEM solutions. 

Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files.

I have been using Palo Alto Networks WildFire for approximately two years.

Palo Alto Networks WildFire is a stable solution.

I rate the stability of Palo Alto Networks WildFire a four out of five.

The scalability of Palo Alto Networks WildFire is good.

We have approximately 3,000 people using the solution. We have all the staff members in the company using the solution.

I rate the scalability of Palo Alto Networks WildFire a four out of five.

The support from Palo Alto Networks WildFire is good.

I rate the support of Palo Alto Networks WildFire a four out of five.

Positive

The initial setup of Palo Alto Networks WildFire is easy.

The length of time it takes for the deployment depends if do integration with different third-party applications. The solution itself does not take a lot of time, but to integrate another solution, takes extra time.

We use two engineers to do the deployment of Palo Alto Networks WildFire.

There are different types of licenses.

I rate the price of Palo Alto Networks WildFire a three out of five.

The solution uses artificial intelligence and it doesn't delay the normal process of auto-detecting the analysis of files. The response time is very fast for robotic files.

I rate Palo Alto Networks WildFire a nine out of ten.

The solution is deployed on-premise.

The most valuable features are all of the security features in terms of protection and SSL and VPN.

Palo Alto is the top leader in the Magic Quadrant of Gartner. So, I don't think it needs to improve anything, except maybe the speed to deploy the changes.

I have been using this solution for one year.

The stability is very good. It's at the top of the market.

The scalability is good.

I have never needed to contact technical support.

Initial setup is straightforward. It's user-friendly. It's not too difficult to use it, and the learning curve is pretty good.

We used a system integrator.

The solution is a bit expensive. You pay for security.

For the cost, I would rate the pricing a 5 out of 5.

Palo Alto is a good product, but in the future I will deploy FortiGate because I prefer it.

I would rate this solution 10 out of 10. 

There are things to improve, and nobody is a perfect 10 in security.

In our company, Palo Alto Networks WildFire is seamlessly integrated with our firewall, working automatically to detect and prevent zero-day attacks. It is like having an extra layer of defense that kicks in whenever there is a potential security threat. My role mainly involves managing firewall policies and configurations, while WildFire handles the more intricate aspects of threat detection and analysis.

WildFire has significantly enhanced our organization's ability to detect and respond to new threats, especially phishing attacks. It serves as a comprehensive repository of security incidents, providing us with a vast database of threat intelligence. With WildFire in place, we feel more confident and relaxed, knowing that even if our firewall lacks immediate knowledge about a threat, WildFire will provide the necessary information to take action effectively.

The most effective feature of WildFire for threat analysis is its collaboration with other security profiles on our Palo Alto firewall. While I primarily view WildFire as a repository for security incidents, its integration with antivirus and antispam profiles enhances our overall threat detection capabilities.

There is not much room for improvement for WildFire itself. It serves well as a repository for threat intelligence. Any enhancements should likely be focused on the firewall appliance to further strengthen overall security capabilities, such as refining app and user identity features.

I have been using Palo Alto Networks WildFire for almost a year.

Palo Alto Networks' technical support is excellent. They have consistently provided prompt assistance whenever needed, and we are satisfied with their service. I would rate their support as a nine out of ten.

Positive

Deploying Palo Alto Networks' products was easy, and integrating WildFire with our existing infrastructure was straightforward.

In Palo Alto Networks' suite, you only pay for what you use or need, rather than a bundled package.

Palo Alto Networks' BPA flagged certain URLs that needed blocking to tighten our firewall's security. WildFire serves as a repository for security incident data, enhancing our threat intelligence across the organization. While we don't manage it directly, WildFire provides crucial information about security occurrences globally.

The sandbox technology of WildFire has benefited us as it provides a layer of protection and immutability against threats.

Whether it is better to integrate WildFire with Palo Alto firewall into one product depends on your infrastructure setup. If you have a reliable internet connection, utilizing WildFire in the cloud is efficient for receiving timely updates. However, if internet connectivity is a concern, having WildFire as an appliance locally might be preferable.

My advice for those considering WildFire is to prioritize its inclusion with your firewall setup. Cybersecurity is interconnected globally, and WildFire provides crucial threat intelligence to keep your firewall updated and effective. It is essential for a smarter, more secure network defense.

Overall, I would rate WildFire as a nine out of ten.

• Much more visibility during an attack lifecycle; found a lot of infected hosts and vulnerabilities.

• App-ID
• Easy migration
• Credential-based attack prevention
• PBF easily configured
• Whole team can use the firewall and understand it

The GUI is better in 8.0, but I still feel it lacks the fast response most of us desire. Logs are much quicker.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Customer Service:

Customer service is excellent. Their support is top-tier for sure.

Technical Support:

Technical support is excellent. Their support is top-tier for sure.

We previously used legacy Cisco ASA. We switched because it was buggy and had no visibility; it was not easy for the rest of my team to use.

Initial setup was straightforward.

A vendor team implemented it. They were amazing.

It IS a bit expensive, but I think you get what you pay for. Value is there.

Before choosing this product, we also evaluated Check Point, Cisco, and Fortinet.

My company uses Palo Alto Networks WildFire to protect itself from unknown or zero-day attacks. We use machine learning to send the file or the URL we've never seen before to the cloud and WildFire. WildFire uses machine learning and an appliance update before providing a signature in less than five minutes. All the customers globally receive the signature from WildFire. WildFire is a good feature in Palo Alto besides IPS allowing us to prepare for unknown attacks.

The most valuable features of the solution are its static and dynamic analysis that analyzes many of your files, allowing you to know if it is a good or the best file.

Palo Alto Networks WildFire should be more real-time in nature. The signature updates should happen in a minute or less than a minute to be a very good feature for the customer.

When an unknown attack occurs, Palo Alto Networks WildFire takes less than five minutes to confirm users about the attack, so it should be possible in a minute or less than that.

In the future, it should support uploading files to WildFire Cloud. The solution already supports many other file formats. We should be able to analyze any file before we send it to the cloud.

I have been using Palo Alto Networks WildFire for over four years. I am a reseller of Palo Alto solutions.

Stability-wise, I rate the solution a ten out of ten since we never faced any issues.

Scalability-wise, I rate the solution a nine out of ten.

Mostly we have enterprise-sized businesses with over 1,000 employees in such businesses.

I rate the technical support a nine out of ten.

Positive

I rate the initial setup a ten out of ten.

The solution is deployed on-premises.

The solution can be deployed in less than five minutes.

Regarding the steps for deployment, we need to go to the security profile of WildFire, which is something you can do before, or create a new custom WildFire profile. After the creation of the profile on WildFire, we use it after we can create a policy to check the unknown file and send it to the cloud. We use the policy to start with the deployment process.

I rate the pricing an eight out of ten since it can be pretty expensive.

The pricing of the solution depends on the hardware model. Some can be cheap, while others can be more based on the hardware model. Our company only buys licenses for Palo Alto Networks WildFire, so we don't need any additional licenses.

I think the customer implementing a one-tier or two-tier firewall should have Palo Alto Networks WildFire's subscription. When the unknown types of attacks are coming in, we need to have WildFire for protection.

I rate the overall product a nine out of ten.

We use it for DNS security, URL filtering, and threat prevention.

The global product feature, the VPN, needs improvement, and we need some enhanced features.

I have been working with Palo Alto Networks WildFire for three years now.

Palo Alto Networks WildFire is definitely stable.

We have found that Palo Alto Networks WildFire is scalable.  We currently have six thousand users for the product.

Technical support is responsive when we have used their services.

Positive

We were using Cisco for the last ten years and we wanted to change the product.

We migrated from a Cisco firewall to Palo Alto, so it took some time to migrate all the services.

Our migration process was completed by a third-party consultant.

When purchasing the product there are subscription fees involved.

We made the conversion between Cisco and Palo Alto Networks WildFire without any other options being considered.

I would rate Palo Alto Networks WildFire an eight out of ten.