Risk Analyst at King Faisal Specialist Hospital
Real User
The ease of operating it boosts my productivity
Pros and Cons
  • "It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity."
  • "The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple."

What is our primary use case?

I have used it for sports, gaming and mainly Googling.

What is most valuable?

It is fast, user-friendly and the GUI is interactive. The ease of operating it boosts my productivity.

What needs improvement?

The design of different folders and icons should be more intuitive and accessible. Windows 10 should offer the wireless transfer of file and folder sharing between mobile devices and computers, similar to the AirDrop feature by Apple.

For how long have I used the solution?

I have been using Windows 10 for the past two years.

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What do I think about the stability of the solution?

I would rate the stability 9 out of 10. It would have been better if there was a single ecosystem, similar to Mac and made it easy to share the files with other devices  .

What do I think about the scalability of the solution?

The scalability is fine and helps you to synchronize the files and folders on cloud

How are customer service and support?

I had an issue with Windows 10, so I contacted support from the US initially due to my location, but eventually found effective assistance from the support team in Saudi Arabia.

Which solution did I use previously and why did I switch?

I have used Mac and Linux and switched from the same, because we had Microsoft tablets at our work. 

How was the initial setup?

It was easy, similar to other products. The product was already deployed in the laptop 

What's my experience with pricing, setup cost, and licensing?

The price strategy is fine and there are no additional costs involved. 

Which other solutions did I evaluate?

I evaluated Apple, but Windows offered more features. 

What other advice do I have?

Windows 10 offers faster performance and longer battery life compared to competitors. I would rate it 7 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amey Darekar - PeerSpot reviewer
Personal Banker at HDFC Bank
Real User
Top 5Leaderboard
A user-friendly solution that provides good stability and performance
Pros and Cons
  • "Windows 10 is a user-friendly solution that has good stability and performance."
  • "Windows 10 should provide more frequent updates."

What is our primary use case?

I have used Windows 10 in my multiple roles. I used to manage the operating system from an operational point of view. Later, I used to prepare a design document for the security configuration.

What is most valuable?

Windows 10 is a user-friendly solution that has good stability and performance.

What needs improvement?

Windows 10 should provide more frequent updates.

For how long have I used the solution?

I have been using Windows 10 for many years.

What do I think about the stability of the solution?

I rate Windows 10 a nine or ten out of ten for stability.

What do I think about the scalability of the solution?

More than 2,00,000 users use the solution extensively in our organization.

How was the initial setup?

The solution’s initial setup is very straightforward.

What about the implementation team?

The solution was implemented through an in-house team. Normally, we have a golden image used across the organization and then implement that.

What other advice do I have?

I would recommend Windows 10 to other users.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Matt Hardy - PeerSpot reviewer
Infrastructure Manager/Deployment Manager at Hivedome Consultancy Services
Real User
Top 5Leaderboard
It's ubiquitous, so everyone can use it
Pros and Cons
  • "Windows 10 is ubiquitous, so everyone knows how to use it."
  • "I would like the updates to be less intrusive. It would be great if Windows could update without restarting. They've made some improvements in that regard, but there is still some room to do better. I would still like monthly updates, but it would be nice if I didn't need to tell everyone to log out and save their work because their computer needs to be rebooted."

What is our primary use case?

We use Windows 10 as a client to run all the software we develop in-house. It is a development platform for the software we're developing here. We also use it for web and email. 

What is most valuable?

Windows 10 is ubiquitous, so everyone knows how to use it. 

What needs improvement?

I would like the updates to be less intrusive. It would be great if Windows could update without restarting. They've made some improvements in that regard, but there is still some room to do better. I would still like monthly updates, but it would be nice if I didn't need to tell everyone to log out and save their work because their computer needs to be rebooted. 

I could also do without the advertising and notifications in the default browser. It's annoying. One of the first changes we make is to switch off those extra distractions that it tries to put in there.

For how long have I used the solution?

I have used Windows 10 since it came out. 

How was the initial setup?

Setting up Windows is straightforward. We usually buy it preloaded, so there isn't much to do. 

What's my experience with pricing, setup cost, and licensing?

Windows 10 is included with the computers we buy, so I'm unsure how that breaks down. When I worked for an OEM years ago, I know that OEM licenses were quite cheap, but I don't know if that has changed since then. 

What other advice do I have?

I rate Windows 10 nine out of 10. My suggestion to people who plan to use Windows 10 is to disable all the notifications and advertising that are enabled by default, like the news, weather, etc. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amith Naroth Ashok - PeerSpot reviewer
Information Technology Manager at Eldoret Hospital
Real User
Top 10
Has an inbuilt antivirus in place, but needs to work on making the updates more user-friendly
Pros and Cons
  • "With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage."
  • "The updates are not user-friendly."

What is our primary use case?

I deployed the solution for some of the end users. I also use it for communication purposes and run different pieces of software on it.

What is most valuable?

With Windows 10, unlike the earlier versions, you have Defender, which is an added advantage. You don't have to go for an antivirus solution separately since it is inbuilt and works. Also, since one can manage networks or domains, it's easier to manage clients.

What needs improvement?

The solution's updates are an area where the solution needs to improve. The updates are a painful thing at times because they are done without testing before the releases. I have to block the updates and Windows patches. 

Speaking about the features I want to see in the future, right now, the updates which are on Windows are not deleted. It occupies a huge space in terms of GB unless manually removed from the system. They used to remove the older versions, which were not applicable, but now this is not happening. It just occupies space in the system.

For how long have I used the solution?

I have been using the solution since its launch.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a six out of ten since sometimes it causes some trouble.

What do I think about the scalability of the solution?

It's quite okay with upgrades, but otherwise, it automatically slows down the machine. Scalability-wise, I rate the solution a six out of ten. We use Windows 10 on a daily basis in our organization.

How are customer service and support?

Some of the logs we sent were accepted, while others do not identify the actual issue or agree with the issue. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used some other solutions, and I switched to Windows 10 because of the Microsoft's input.

How was the initial setup?

The initial setup was okay. The deployment is fine. As long as you have an image, it can be done at a fast pace. The deployment can be done in thirty minutes to an hour.

What's my experience with pricing, setup cost, and licensing?

On a scale of one to ten, where one is the lowest price possible and ten is the highest, I rate its pricing five since it's quite overpriced.

What other advice do I have?

I would urge others planning to use the solution to watch out for problems. With every update, there's something that is coming into its bundle, and as you analyze, it becomes difficult to run a larger number of operations.

The updates are not user-friendly because they do not show that they will not be removed from the system automatically like the previous versions of Windows. It has to be done manually. The space it occupies is too much, especially in terms of GB.

I rate the overall solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Najibul Islam - PeerSpot reviewer
Senior Officer at a financial services firm with 1,001-5,000 employees
Real User
Top 10
User-friendly, runs on multiple PCs and local support is easy to find
Pros and Cons
  • "The product is user-friendly and runs on multiple PCs."
  • "Features don't work correctly sometimes due to bugs."

What is our primary use case?

I use the built-in features of the solution. I utilize the resources to simulate different types of labs. Virtualization is another primary use case. 

What is most valuable?

The built-in Recorder helps record and store sessions that can be used afterward. The product is more user-friendly than its competitors, like Linux.

What needs improvement?

The updates keep coming in, and the frequency of Windows Updates can be reduced. Sometimes there are bugs. This makes some features not work correctly. Applications in Windows 10 also hang sometimes. 

In the future, they should check thoroughly for bugs before releasing the update. 

For how long have I used the solution?

I have been using the solution for three to four years. 

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. The updates and patch management need to be improved. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. 

85% of my bank uses it. 

How are customer service and support?

I would rate technical support a seven out of ten. Sometimes we take help directly from Microsoft, otherwise from local vendors. It takes a long time for a ticket to get processed.

How was the initial setup?

The initial setup is quite simple. 

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced; it's neither too high nor too low. 

What other advice do I have?

One licensed Windows 10 product can be obtained for multiple PCs; this is a significant advantage over competitors. 

I would overall rate this product a ten out of ten. This is mainly due to its superior user-friendliness. For Windows 10, local support can be found easily in my area, which is another reason for my rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Group DWH and BI Senior Manager at Virgin Mobile Middle East and Africa
Real User
User friendly, easy to use, and straightforward installation
Pros and Cons
  • "Windows 10 is user-friendly and easy to use, these are the most valuable features."
  • "The security needs to improve."

What is our primary use case?

In my organization, we have developers using mostly Mac systems, for databases we use Linux systems, and everyone else is using Windows 10 systems. We are using Windows 10 as a general operating system.

What is most valuable?

Windows 10 is user-friendly and easy to use, these are the most valuable features.

What needs improvement?

The security needs to improve.

For how long have I used the solution?

We have been using Windows 10 for approximately nine years.

What do I think about the stability of the solution?

The stability of this solution depends on many variables, such as the type of usage. If you using it at a bare minimum you will not find any issues, but if you are installing multiple applications and running them at the same time you could run into some problems, such as system underperformance. However, it can depend on the hardware you have installed. You cannot specifically say how the operating system performing without having the other details about configuration and hardware, there are too many variables involved that might be unrelated to the operating system performance. 

When comparing Windows 10 and Linux, Linux is more sophisticated when it comes to security and being stable, making it the ideal choice for many servers today.

What do I think about the scalability of the solution?

We have approximately 140 people using Windows 10 systems in my organization.

How are customer service and technical support?

We do not typically immediately reach out to contact Microsoft technical support. Most of the issues that we face can be solved online. There are quite a lot of articles and help material online where there are many people providing guidance or support for most issues that you encounter. This is not related to commercial technical support.

We have not experienced a lot of trouble with our desktop systems. We only contact technical support on the server level related to security.

Which solution did I use previously and why did I switch?

We were previously using Windows 7.

How was the initial setup?

The installation is straightforward. You can do it without knowing anything about the solution. However, the difficulty can also depend on the use cases. If someone wants to add features to it or maybe split the hardware's constraints it can get a little technical.

The full installation takes approximately 30 minutes.

What about the implementation team?

I did the implementation of the solution.

Which other solutions did I evaluate?

I have evaluated Mac and Linux operating systems.

What other advice do I have?

In the market, we are limited to Microsoft, Linux, or Mac. Mac is only on Apple and all their propriety products and Linux is mostly for database servers. Microsoft is a market-leading company and provides a very user-friendly environment in Windows 10 and I would recommend this solution to others.

I rate Windows 10 a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Virimai Mare - PeerSpot reviewer
L3 Engineer at Momentum Metropolitan Holdings Limited
Real User
Top 5
A user-friendly solution that can be used to send emails and communicate with peers
Pros and Cons
  • "Windows 10 is more user-friendly and has most of the things I want."
  • "The solution’s security and stability could be improved."

What is our primary use case?

I use Windows 10 for my day-to-day work facilities. I use the solution on my desktop to send emails and communicate with my peers.

What is most valuable?

Windows 10 is more user-friendly and has most of the things I want. If I want to learn something, it's much easier with the solution.

What needs improvement?

The solution’s security and stability could be improved.

For how long have I used the solution?

I have been using Windows 10 for around three years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

The solution was deployed in-house.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Oyindamola Adekunle - PeerSpot reviewer
QHSE Lead at Ardova Plc
Real User
Top 10Leaderboard
A versatile operating system that comes with a suite of features
Pros and Cons
  • "Microsoft Edge came with Windows 10."
  • "In the beginning, the system froze a few times."

What is our primary use case?

I used Windows 10 on my system. My office system uses Windows 11.

What is most valuable?

Microsoft Edge came with Windows 10. I can access features like games much better than on Windows 8.

What needs improvement?

In the beginning, the system froze a few times.

For how long have I used the solution?

I used Windows 10 for three years before moving to Windows 11.

What do I think about the stability of the solution?

Although I experienced that blue screen of death twice, it stopped happening when the upgrades came.

What do I think about the scalability of the solution?

Windows 10 is a stable product.

How was the initial setup?

The initial setup is very easy. I've been using Windows as far back as XP or 98, so I'm very familiar with Windows Office and everything else.

What's my experience with pricing, setup cost, and licensing?

Windows 10 is cheap. Microsoft Office came with Windows 10, and that's a very good package.

Which other solutions did I evaluate?

I switched to Windows 11 after reading reviews online. It comes with more features.

What other advice do I have?

I recommend Windows 10 because it's easy to use and has a nice display. It has an editor, because of which I'm able to type better and all of that. Compared to the other OSes, I think Windows 10 is the best, even better than 11.

I rate Windows 10 a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Windows 10 Report and get advice and tips from experienced pros sharing their opinions.