We performed a comparison between Accedian Skylight and AppDynamics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The performance of Accedian Skylight is better than other vendors."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"It is about finding operational problems. When sites go down, we try to determine who is at fault. While there is not much finger-pointing, the solution is just trying to analyse when there is an outage and where do we start looking to fix it. The very nature of why organization chooses to use the solution is to accelerate the meantime to resolution and find where problems lie to get them rectified as quickly as possible."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"The most valuable features of AppDynamics is the scalability and monitoring."
"This solution not only provides answers but also provides sensor data. This allows us to quickly resolve issues that developers may take a long time to solve."
"This is a stable product and we definitely plan to continue using it in the future."
"The solution helps us provide a better user experience to our customers."
"The transaction snapshots let you find out where the application broke; it pinpoints where in the call stack, and then how long it took to resolve."
"Technical support is helpful."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"This solution is expensive compared to some others."
"The UI interface of Accedian Skylight could improve."
"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"The infrastructure is not as good as other solutions."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"It needs strengthening in the database tiers."
"The solution's user interface should be improved."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
Accedian Skylight is ranked 16th in Application Performance Monitoring (APM) and Observability with 23 reviews while AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews. Accedian Skylight is rated 9.0, while AppDynamics is rated 8.2. The top reviewer of Accedian Skylight writes "Highly scalable, responsive support, but lacking new features". On the other hand, the top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". Accedian Skylight is most compared with ThousandEyes, SolarWinds NPM, NETSCOUT nGeniusONE, Dynatrace and Splunk Enterprise Security, whereas AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic. See our Accedian Skylight vs. AppDynamics report.
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