We compared Acronis Cyber Protect and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It's a good solution that's very easy to use. Acronis has two valuable features. The first one is creating images, and the other is starting virtual machines in the cloud so the client can work immediately."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."
"The setup is very easy."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"This is a full software so deployment time is very quick."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"The platform has valuable stability."
"The MN backup for a cluster is most valuable because it has made backing up the GSF as a zero-file system easier. I like its stability a lot. Over the years, I very rarely had a problem with it."
"It helps our customers protect their data, keep it long-term, and feel pretty secure about it, basically sleeping well at night."
"The customization and the ability to backup across all platforms are the most valuable features."
"It's very robust and has been on the market for a long time."
"A robust tool which allows us to backup pretty much any environment, virtual or physical."
"With Spectrum Protect, you can use any type of disk to back-end the repositories. It gave us flexibility to use whatever storage we wanted at our secondary site."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"In some cases, at the time of reinstallation, some disasters happen. For the licensing on the computer the name of the computer and domain, everything is removed from the registry level. Then we have to install the Acronis from the start for it to work properly. Otherwise, the Acronis software will cause a lot of trouble at the time of reinstallation. That's where they need to improve the product. In the case people want to install the same software with the same hardware, it should not stop me."
"The solution could improve by providing more database backup features and have better integration with many different types of databases. We cannot implement it in all of our infrastructures."
"A little bit more integration would be good. It should support broader platforms."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"This is not a feature-rich solution."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"Improved support for immutability and Utility AirGAP could be beneficial."
"The solution is evolving, so it has to be evolved to fit all new types of software requirements too."
"I would like to see monitoring within the platform: monitoring for storage pools and monitoring for the server's health (e.g., CPU and memory)."
"Needs more support for non-mainstream databases, in particular PostgreSQL, SQL, and MySQL."
"If IBM could provide a partial module, that would be great."
"RTO is a huge gap for us. If we had a disaster scenario and had to recover a bunch of stuff from tape, the RTO would be too long for us."
"We have had some problems about using storage agents on the X6 environment. It is not quite stable, but it is also not supported in a virtualized environment."
"Ease of use. That has got to be the one thing that I routinely hear from clients and customers, that it's a little bit more difficult than it should be. What I'm finding is that IBM has heard that and they're responding with updated interfaces and things like that."
"I would like a little more ease with the virtual platforms, because it is a huge thing that is coming up."
Acronis Cyber Protect is ranked 9th in Backup and Recovery with 117 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Acronis Cyber Protect is rated 8.2, while IBM Spectrum Protect is rated 8.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Cohesity DataProtect. See our Acronis Cyber Protect vs. IBM Spectrum Protect report.
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