We performed a comparison between ActiveBatch by Redwood and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ActiveBatch has reduced work by providing automated workflows across several different applications."
"One of the valuable features is the ability to trigger workflows, one after another, based on success, without having to worry about overlapping workflows. The ability to integrate our BI, analytics, and our data quality jobs is also valuable"
"The REST API adapters and native integrations for integrating and orchestrating the software stack are very flexible."
"By implementing a sophisticated scheduling mechanism, the system allows for the precise triggering of jobs at user-selected frequencies, enabling a seamless and automated execution of tasks according to specified time intervals."
"One of the most valuable features of this solution is the versatility of the prebuilt jobs."
"For developers, it is easy to orchestrate the workflows and the integration has been very easy."
"We leverage the solution's native integrations regularly. We have to get files from a remote server outside the organization, and even send things outside the organization. We use a lot of its file manipulation and SFTP functionality for contacting remote servers."
"It is very useful in sending confidential files through FPP servers."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"Great with IT processes and business processes."
"It's scalable."
"It's probably the best product out there."
"The product has a flexible interface for development."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The data visualization is good."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"Providing some detailed training materials could be very helpful for new users who have very limited technical information about the tool."
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out."
"It does have a little bit of a learning curve because it is fairly complex. You have to learn how it does things. I don't know if it's any worse than any other tool would be, just because of the nature of what it does... the learning curve is the hardest part."
"ActiveBatch UI could use a little more help, and video tutorials would be greatly appreciated for user guides."
"There are very few documents that provide us with detailed information on the troubleshooting of errors that occur during integration with the existing environment."
"I have faced struggles to understand, set up the tool, and implement it in my early days as a new user."
"The interface is not that user-friendly and is a little tough to navigate."
"ActiveBatch is a little complex."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"Efficiency of some features could be improved."
"We cannot perform GUI automation using the tool."
"There can be gaps in integration."
ActiveBatch by Redwood is ranked 7th in Process Automation with 35 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. ActiveBatch by Redwood is rated 9.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, Redwood RunMyJobs and IBM Workload Automation, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BIC Process Execution. See our ActiveBatch by Redwood vs. ServiceNow Orchestration report.
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