We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Monitoring the progress of projects and tasks is very effective."
"The solution is stable."
"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The intake feature is the most valuable in Workfront."
"The initial setup isn't too complicated."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"The pricing of the product is very good. It's not too expensive"
"The most valuable feature is the Burndown Chart to see work that is outstanding."
"It's an open-sourced product that is easy to customize."
"The burndown chart is also helpful when it comes to reporting and allows us to know where we are going, especially during development."
"A stable solution with no unplanned downtime."
"The integration of other open source tools with Jira is very useful. It allows us to create documents and transcriptions, making it versatile beyond software development."
"We were having some difficulties creating different kinds of reports and dashboards."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Workfront's reporting capabilities must be improved."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting. It's not so good for testing."
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes."
"It's also difficult to migrate through, things don't always tie-up. It's not easy to use."
"Although it covers the overall requirements and measurements, it'll help if they had their own test execution feature."
"The user interface is very detailed right now. It could be simplified if they consider targeting the user experience."
"Jira could be easier to use, especially for administrative tasks. It's quite complex, so it's important to understand it well. While the reporting and dashboards are good, there's room for improvement in some areas where extra features would be helpful."
"A lot of features, such as time tracking, are only available through the marketplace. If multiple users are working on a user story, we aren't able to pull out the reports. So, there are many things that they aren't offering. They are available only through the marketplace. That's not good for a product."
"The reporting capabilities, specifically customized reports, should be improved. The out-of-box reports don't meet our needs. We are big into customizing our reports, and being able to do ad hoc reporting would be good."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.2. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Adobe Workfront is most compared with Wrike, Asana, monday.com, Smartsheet and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Adobe Workfront vs. Jira report.
See our list of best Project Management Software vendors.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.