We performed a comparison between ADP Workforce Now and Workday based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a scalable solution."
"The most valuable features are the reporting and benefits piece."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The solution is extremely stable."
"I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out."
"It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"In the process of obtaining representative sites in NaviNet, it assists us in facilitating decision-making and taking action."
"There is a lot of scope for customization with this solution"
"It is quite user-friendly."
"The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
"The ease of developing and creating reports could definitely use some improvement."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages."
"The expenses and reimbursements module could be improved. Creating expense reports is time consuming and inefficient compared to other expense solutions."
"Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap."
"The UI, UX (user experience) is very bad. It is not very interactive."
"My only suggestion might be to include a brief description of any new fields we introduce, making it easier for people to use them. Perhaps this is something they can consider implementing."
"It's possible that the way things are integrated could be improved"
"The solution needs to be updated with generative UI."
"The price could be lower."
ADP Workforce Now is ranked 9th in Cloud HCM with 11 reviews while Workday is ranked 2nd in Cloud HCM with 51 reviews. ADP Workforce Now is rated 7.6, while Workday is rated 8.2. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". ADP Workforce Now is most compared with PeopleSoft, ADP TotalSource, ADP Vantage HCM, Netsuite SuitePeople and ADP GlobalView Payroll, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and Microsoft Viva Insights. See our ADP Workforce Now vs. Workday report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.