We performed a comparison between AirCheck G3 and NetAlly EtherScope nXG based on real PeerSpot user reviews.
Find out in this report how the two Network Troubleshooting solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."AirCheck has a feature that lets you play a tone so you can track down a rogue AP based on the RF signal. That's a cool feature. It can also help you identify interference like microwave ovens or Bluetooth devices. I also like the ability to link it to your online account. It sends a report via email and saves it on the cloud."
"It has made our networking staff more productive. We spend less time because the device helps us by identifying the issue and providing a solution for the customer. Prior to not having this device, we would have to guess when an issue arose. Now, we don't have to guess. This can easily save us hours per call."
"The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful."
"The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable."
"I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced."
"AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on."
"The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive."
"The airCheck is the real-time spectrum analyzer to see clients that could be connecting to our network, not just rogue networks out there, but rogue clients and other interference in that particular spectrum."
"The most valuable features are the WiFi troubleshooting, network validation, and cabling validation, and the fact that it's an all-in-one tool. You don't have to carry different tools. The multi-technology functionality and its ability to do WiFi and wired Ethernet analysis in one device are the best aspects."
"When it comes to that remote troubleshooting perspective of being able to survey an area to see if there are problems, make adjustments, and then have that same individual resurvey that same area, I don't have to send people to a week long class on how to use the device. I know I am getting consistent results, which can verify near real-time, and whether or not the changes that I have implemented solve the problem."
"I like EtherScope's WiFi scanning, heat map, and load testing. It's an excellent tool that sets you straight, so you don't need to beat around the bush or wait for other people. It's easy to share the reports with other people."
"Among those features that are important are the AutoTest to create a profile and then see that the network connection is in line with that profile. Also, the LANBERT test to have an idea about the quality of the cable. It is often the case that you have no reports on the cable infrastructure, so this test is also very valuable for us."
"One of the key measurements that we use out of the device is the channel utilization measurement, how much traffic is on the air in a given channel. That's the most valuable feature for us. The ability to make a very fast measurement of how much traffic is on the air is a key value. Otherwise we'd have to do a packet capture and do some analysis. It speeds up our testing."
"One of the biggest pros of AirMapper is that you just hit upload to the cloud and you can use anything with a web browser to look at it and manipulate it, view it, and even share it. The fact that you can review it now on any computer that has web access is phenomenal, versus using the client. That's been fantastic."
"The most valuable part is absolutely being able to assess existing WiFi networks quickly. You get very powerful details of networks, details that you couldn't see unless you had multiple pieces of software and hardware. This does it all in one thing."
"The wireless aspect of it has been super valuable. The AirMagnet Survey feature is very useful for site surveys. For a long time, it used to be done on laptops, and now, we can do this simply on a handheld with one technician. The data automatically gets uploaded to the cloud so that our more experienced technicians can review the data and pull it into AirMagnet. This feature has saved tons of time. It's not easy to approximate the time saved, but for each survey, I'm taking a junior technician and getting him to do a role that a senior technician used to do. So, there is a cost-saving of at least 50%."
"If it was capable of downloading MIBs onto the device, then we could identify the manufacturer. Sometimes, when I am troubleshooting, there is a Mac address. For example, there is a rogue device and it just gives us a Mac address, which is fine. It gives us something, which is better than nothing. It would be nice if it was able to download a MIB where we could associate it with that Mac address and the manufacturer."
"It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address."
"It was hard to determine which AP was which because it only shows the MAC address. It'll also display the MAC address of the BSSID, so it looked like I had 12 APs in my house. If I have three access points and each is a dual-band with an SSID or BSSID for each radio, it comes out to about 12 APs. That's one of the bugs fixed in the latest firmware update, but it's only available if you have a NetAlly support contract."
"NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought."
"A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks."
"I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature."
"The solution doesn't have much functional information online."
"We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal."
"There are some inconsistencies in how it uploads the test results to the cloud, but it might just need a minor improvement on the software side. When you don't have an internet connection on the EtherScope when you do the testing, it saves the results into memory. When it has an internet connection, it uploads those results, but it doesn't work all the time. Sometimes, you need to manually push it."
"NetAlly doesn't have a spectrum analyzer. I have to use other tools to view the spectrum, and this is a problem."
"The only improvement I can come up with is the battery life. If they could improve the battery life, that would be great."
"I would love to see port profiles. This is something I've expressed to them. The ability for a technician to plug it into a switch port, and say, "Okay, this port will be an access point or this port will be a phone and desktop PC," thus choosing a profile. It will then push a configuration to the device it's connected to and verify that the switch port is correctly configured, so I can hand this to a phone tech who doesn't have any access to a network switch to be able to make changes. They can go out and plug this into a port, then they are able to push a profile to the switch port through the device. That would be pretty fantastic as a next step for this device."
"We have had to use a battery pack unit, bringing it with us, when we are doing long testing or a lot of testing. It is like a mini computer, so it does use a lot of battery life."
"There is room for improvement in the battery life and price."
"If I could reset it remotely, meaning reboot the unit, that would be helpful. One time, the test would not respond; the script would lock up. I had to go and manually reboot it. If I could have sent a command to reboot and it would have automatically connected to the wireless, that would have made it perfect. That was the only thing that it did not do."
"The one thing that it doesn't do well, when it's doing airtime utilization measurements, is that it will classify things as non-802.11, and that isn't correct. What it could do better is make sure that it classifies all traffic that's in the air correctly."
AirCheck G3 is ranked 5th in Network Troubleshooting with 13 reviews while NetAlly EtherScope nXG is ranked 2nd in Network Troubleshooting with 22 reviews. AirCheck G3 is rated 8.6, while NetAlly EtherScope nXG is rated 9.0. The top reviewer of AirCheck G3 writes "A portable, rugged device that reduces resolution time and saves thousands of dollars". On the other hand, the top reviewer of NetAlly EtherScope nXG writes "Handheld form factor, intuitive interface that is easy to use, helps us quickly troubleshoot network problems". AirCheck G3 is most compared with LinkRunner, AirMagnet Survey and iTrinegy NE-ONE Network Emulator, whereas NetAlly EtherScope nXG is most compared with LinkRunner, LinkSprinter and AirMagnet Survey. See our AirCheck G3 vs. NetAlly EtherScope nXG report.
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