We performed a comparison between Alluvio Aternity and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."
"The most valuable feature of Alluvio Aternity is the compiling and displaying of end-user data so that we can utilize it to troubleshoot proactively."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."
"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The data collected by the agents on each end point is the most valuable feature for us."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"The script-based actions have allowed us to extend the core reporting capabilities."
"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."
"It has a great career time monitoring tool."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"ControlUp has an easy installation process."
"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."
"I would improve the dashboard, the presentation player."
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"I want more reporting around asset management, with greater flexibility and customization ability."
"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"It can be improved by including script-based scheduling."
"The graphical user interface needs to be improved from version to version."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"Most reports give information about the top 100 devices, but not all of the devices."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
Alluvio Aternity is ranked 3rd in Digital Experience Monitoring (DEM) with 37 reviews while ControlUp is ranked 4th in Digital Experience Monitoring (DEM) with 11 reviews. Alluvio Aternity is rated 8.4, while ControlUp is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Azure Monitor, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our Alluvio Aternity vs. ControlUp report.
See our list of best Digital Experience Monitoring (DEM) vendors.
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