We performed a comparison between Amazon WorkMail and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Amazon SES is very easy to configure."
"The best feature is that Amazon SES provides verified email messages."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"There is no need for me to set up security."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"We use the tool for transactional emails and marketing."
"The product is very user-friendly."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"It has helped us because we don't have to worry about servers crashing."
"Its most valuable feature is the unlimited storage. It also has very little downtime."
"Exchange Online is consistent. It's easy to deploy and scale out to all of our organizations."
"All of the Microsoft Exchange Online is very useful, such as the sections, the information protection, and the mail flows."
"Microsoft Exchange Online is a very stable solution."
"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."
"I have found the interface to be user-friendly and the overall simplicity valuable features."
"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
"The only issue is the price, which is far too expensive."
"I would like to see detailed reports on email success and failure rates."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"The product should improve technical support."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the scalability."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"When we need to purchase additional licenses for additional users, the process is slow."
"I have found that Microsoft has vulnerabilities when it comes to Exchange Online. It has become the port of a lot of hacker attacks."
"I don't like it in general. It sort of has that Microsoft flavor to it, which is just the style they use and the way they color things and lay them out."
"The pricing could be a bit lower."
"The solution must provide better security features."
"Microsoft Exchange Online should have a faster search feature."
"I would prefer an anti-malware functionality in at least the basic version."
"The solution’s pricing could be better."
Amazon WorkMail is ranked 5th in Email Applications with 9 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Amazon WorkMail is rated 8.6, while Microsoft Exchange Online is rated 8.6. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Amazon WorkMail is most compared with Google Workspace, ZeptoMail, SendGrid, MailChimp and SendinBlue, whereas Microsoft Exchange Online is most compared with Google Workspace, ProtonMail, Zoho Mail, Zimbra Collaboration and IceWarp. See our Amazon WorkMail vs. Microsoft Exchange Online report.
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