We performed a comparison between AppDynamics and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution helps us provide a better user experience to our customers."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"It reduces the time to resolve issues and requires less manpower."
"It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies."
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"The most valuable feature is the flow map."
"The flow map is very valuable to us. Before we installed APM, we had no idea how our application looked."
"The business transaction that stands between multiple applications is proving to be most valuable."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need."
"As per my experience, the drill-down feature can be improved at the class level."
"There could log management features included in the product."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"The solution's user interface should be improved."
"The dashboard can be better. Also, the automated reports could be improved."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"The cloud licensing needs to be improved. It's quite pricey."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
Earn 20 points
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. AppDynamics is rated 8.2, while OpenText Diagnostics is rated 7.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText Diagnostics is most compared with Dynatrace and Accedian Skylight. See our AppDynamics vs. OpenText Diagnostics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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