AppDynamics and Prisma Cloud are both popular among users for their valuable features, ease of use, and positive outcomes. While AppDynamics is praised for its detailed analytics and reporting capabilities, Prisma Cloud stands out for its comprehensive security capabilities and automated compliance assessment. Users have noted that the pricing and licensing options for both products are fair and transparent. However, AppDynamics users have highlighted the need for a more intuitive interface and better integration with other systems, while Prisma Cloud users have mentioned the importance of enhancing alerting and reporting functionality.
The summary above is based on 136 interviews we conducted recently with AppDynamics and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
"AppDynamics makes it much easier for us to detect problems or issues before they become problems. We have alerting on all of our business transactions."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"It provides everything into one view, so we can track information from one place to another."
"The monitoring is similar to Dynatrace."
"In AppDynamics, everywhere I go, there's some sort of grouping and aggregation function, or there's some sort of timeline that lets me zero in more quickly on the traces that I need. They go to more pains to aggregate and bubble the important ones to the top. That removes a lot of manual work."
"It has improved our organization with its ability to catch issues quickly and fix them."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"I like Palo Alto's threat protection and Wi-Fi coverage. It has advanced features like DNS security and sandboxing. The automation capabilities are excellent."
"In addition to that, I can get a snapshot of what I deemed were the priority vulnerabilities, whether it was identity access management, key rotation, or secrets management. Whatever you deem to be a priority for mitigating threats for your environment, you can get that as a snapshot."
"CSPM is very useful because it gives us good policies and violation alerts."
"It has improved the overall collaboration between SecOps and DevOps. Now, instead of asking people to do something, it is a default offering in the CI/CD. There is less manual intervention and more seamless integration. It is why we don't have many dependencies across many teams, which is definitely a better state."
"The solution will streamline and minimize manual efforts."
"The visibility on alerts helps you investigate more easily and see details faster."
"Prisma scans things and shows all the vulnerabilities and packages that are vulnerable, and which layers, by default, have vulnerabilities. So developers can easily go into the package or a particular layer and make changes to their code. It's very transparent."
"My favorite feature is the CWPP module. We can define various kinds of rules for vulnerabilities, incidents, or suspicious activities."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"AppDynamics' modules and hardware resources are very high."
"AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"This solution is expensive."
"It is stable, but the only downside is the licensing part."
"While it is scalable, it could be better."
"When it comes to protecting the full cloud-native stack, it has the right breadth. They're covering all the topics I would care about, like container, cloud configuration, and serverless. There's one gap. There could be a better set of features around identity management—native AWS—IAM roles, and service account management. The depth in each of those areas varies a little bit. While they may have the breadth, I think there's still work to do in flushing out each of those feature sets."
"The alignment of Twistlock Defender agents with image repositories needs improvement. These deployed agents have no way of differentiating between on-premise and cloud-based image repositories. If I deploy a Defender agent to secure an on-premise Kubernetes cluster, that agent also tries to scan my ECR image repositories on AWS. So, we have limited options for aligning those Defenders with the repositories that we want them to scan. It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories."
"The feedback that we have given to the Palo Alto team is that the UI can be improved. When you press the "back" button on your browser from the Investigate tab, the query that you're working on just disappears. It won't keep the query on the "back" button."
"We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that."
"It would be nice Prisma Cloud merged its modules for CSPM and infrastructure as code. It would simplify the pricing and make it easier for customers to evaluate the solution because there are different modules, and you need to add it to your subscription separately."
"Support is an area that needs improvement."
"I would like to see the inclusion of automated counter-attack, although this is probably illegal."
"I think Prisma Cloud could improve its preventive governance policy and CWP run time modules."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. AppDynamics is rated 8.2, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security.
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