We performed a comparison between Arcserve UDP and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable solution...It is a scalable solution."
"The most valuable feature is the duplication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"It's simple to set up."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"I would recommend it if there is a general case."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"The efficiency and convenience are excellent."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"The solution is a free engine to help work with the container."
"I find the BMR/image and the recovery pieces are valuable."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The support could be more knowledgeable and faster."
"The tool doesn't provide cloud integration in India."
"The product is not user-friendly."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"Licensing can be quite difficult."
"We could not go into granular details of retrieving backup information."
"They could work on their marketing approach. I don't see many people leveraging it."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews. Arcserve UDP is rated 7.6, while Carbonite Server is rated 8.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and AvePoint Cloud Backup. See our Arcserve UDP vs. Carbonite Server report.
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