We performed a comparison between Arcserve UDP and Quorum OnQ based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The data protection functionality is the most valuable feature of this solution."
"The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features."
"I like the tool's speed."
"The backup is the most valuable feature. It also makes storage very easy."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"It is very stable."
"The standard backup and restore feature is most used."
"The solution is very cost effective."
"The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device."
"The most valuable feature of Quorum OnQ is quick recovery."
"I like this product because it is easy to use."
"Quorum OnQ has taken the guesswork out of backup/recovery and disaster recovery."
"The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago."
"The solution offers good documentation."
"It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up."
"A lot of their new technologies are not very good."
"The time to backup servers that sit in DMZ must be improved."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The initial setup was complex."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source."
"The price is high and could be more competitive."
"It would be beneficial if file culling could be more granular."
"There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone."
"It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions"
"We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them."
"Lacks compatibility in terms of supporting other OS."
"At times the email notifications don't go out, but a quick reset always fixes that problem."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Quorum OnQ is ranked 40th in Backup and Recovery with 21 reviews. Arcserve UDP is rated 7.6, while Quorum OnQ is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Quorum OnQ writes "Took us just hours to do a complete server restore, with minimal downtime". Arcserve UDP is most compared with Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Acronis Cyber Protect, Veritas NetBackup and Veritas Backup Exec, whereas Quorum OnQ is most compared with Veeam Backup & Replication, Cohesity DataProtect and Acronis Cyber Protect. See our Arcserve UDP vs. Quorum OnQ report.
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