We performed a comparison between ArcSight Logger and IBM Security QRadar based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support team is good...It is a scalable solution."
"ArcSight provides the basic information that we want."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"It's an efficient solution."
"The solution provides information about the risk factors."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"It provides many options for searching. I can see devices from different vendors, like Cisco, in one interface, which is good for me."
"We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable."
"It'll get you from point A to B."
"This solution has excellent security analytics."
"We've found the solution to be scalable."
"What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
"The solution is easy to use, manage, and review all incidents."
"Vulnerability detection is the most valuable feature. It's the tool that finds the threats."
"The initial setup was a little bit complex."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"ArcSight has been sold two or three times, and the quality has decreased."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"We find that the search and access functionality is quite slow."
"The solution should make it possible to integrate network analysis features."
"I would like to see the update process simplified."
"The usability of interfaces could be improved."
"The custom rules could be simplified more or it should be possible to use a different language, other than the ones that the solution is already using. They should add other languages into the mix."
"The interface is very old. IBM should remake it into a more modern interface."
"The solution is expensive compared to other products."
"QRadar needs to be improved on the storage side, particularly when the disc exceeded the maximum threshold."
"There could be better integration with the solution."
"The Indian tech support is not helpful."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. ArcSight Logger is rated 7.8, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Logger is most compared with Splunk Enterprise Security, Elastic Security, Wazuh, LogRhythm SIEM and syslog-ng, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Securonix Next-Gen SIEM. See our ArcSight Logger vs. IBM Security QRadar report.
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