We performed a comparison between Asana and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Asana's most valuable aspect is its ability to consolidate all tasks and projects onto a single board, allowing for seamless navigation through timelines from start to finish. Additionally, it enables the inclusion of key stakeholders and provides a private communication channel for discreet discussions. The organizational component of Asana is particularly beneficial, including its coding features."
"It has helped our departments maintain visibility."
"Asana, despite its compact size, proves to be incredibly valuable. When initiating a project, it offers the ability to generate a personalized form for clients. In this particular context, my clients include the customer success team and solution architects. This feature allows me to provide them with a convenient means to submit their requests, resembling a ticketing system geared towards internal operations. Moreover, it enables efficient allocation within my team. For instance, if a question pertains to customer success, I can assign it to the CSOps manager and the team. Similarly, if it relates to a specific channel, it can be allocated accordingly."
"My task box displays all of our tasks, organized by day, helping us to focus on what needs to be done each day."
"Asana has a wonderful user experience that is very easy to interact with and has tons of integrations with other products and tools."
"I love the way it monitors all of the current and past projects, and it sends notifications to keep everything on the track."
"What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
"Asana allows you to create your own project with sub sections with subtasks that can be assigned. The feature I really love is that you can tag people to notify them that there has been progress on a project as well as add attachments."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
"Competitive in terms of research"
"The most valuable feature of ServiceNow Strategic Portfolio Management is incident management."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"It would be beneficial if Asana had a predecessor feature that automatically adjusts all subsequent dates when changes are made to a timeline. For example, if I assign a designer four hours for one task and two days for another, and the completion of a task takes longer than anticipated, it would be convenient if updating one date could prompt the adjustment of all other relevant dates. Essentially, this feature would streamline the process and eliminate the need for manual adjustments."
"The inbox feature can be a little overwhelming if you are working with Asana just from its project boards and only checking it periodically."
"Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
"We don't get enough notifications."
"The mobile application of Asana has to be improved a lot because no one wants to do a complete project management task on mobile."
"Having a quick way to do video inside the platform or video communication could be very handy."
"There just needs to be a bit more direction on how to use it at the outset."
"It's difficult to have short-term collaborations with external users because the operations team owns the final licenses, and I work for marketing."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The portfolio managed is good for IT, but it's not good for non it's not necessarily great for construction projects, such as the building of physical infrastructure."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"We track salaries or paychecks of the resources. They change from time to time, such as every six months or every year. If they can come up with a default or out-of-the-box feature to manage those multiple payable costs so that we can automatically calculate the project costs rolled up. That would be the coolest feature that we can expect from ServiceNow. We would like to have an automatic feature to manage the payable costs. We should be able to manage or maintain multiple pay costs so that while calculating the project roll-up costs for individual projects, the respective pay costs in a particular period are picked up automatically from the backend. Currently, we have to customize that. It is doable. We have done it but through customization."
"I would like to see some artificial intelligence incorporated into the management functions."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The configurations are fine, but the user interface could be improved."
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Asana is ranked 3rd in Project Management Software with 43 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Asana is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Asana writes "Extremely stable, user-friendly, and easy to navigate". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Asana is most compared with Microsoft Azure DevOps, Microsoft Project, Wrike, monday.com and Bitrix24, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Adobe Workfront. See our Asana vs. ServiceNow Strategic Portfolio Management report.
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