We performed a comparison between Automic Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Automic Workload Automation is highly appreciated for its strong performance, flexibility, and straightforward setup process. Fortra's JAMS receives accolades for its exceptional job tracking abilities and efficient automation functionalities.
For Automic Workload Automation, suggested enhancements include the adoption of industry standards and seamless automation processes, better language support, a more intuitive interface, enhanced web-based functionalities, and improved file transfer management. Fortra's JAMS could benefit from improvements in terms of user-friendliness, search functionality, available training resources, handling of exceptions, reporting and dashboard capabilities, source control features, documentation quality, access permissions management, resolution of connectivity issues, and notification system.
Service and Support: Automic Workload Automation's customer service has been met with varying feedback, with some expressing concerns regarding response times and challenges in contacting the support team. Fortra's JAMS customer service is commended for its responsiveness, expertise, and assistance.
Ease of Deployment: Users have found that the setup process for Automic Workload Automation can take anywhere from one to five days depending on the implementation and project size. Fortra's JAMS is known for its straightforward and easy setup, with users finding it quick and simple.
Pricing: Automic Workload Automation has a high setup cost compared to Fortra's JAMS. Users view JAMS as fair, affordable, and a worthwhile investment.
ROI: Automic Workload Automation does not offer concrete ROI figures, however, the absence of license renewal implies it is perceived as an added cost. Fortra's JAMS has demonstrated substantial ROI by saving time, enhancing productivity, and proving to be cost-effective.
Comparison Results: Fortra's JAMS is highly recommended over Automic Workload Automation. JAMS is praised for its simple setup, capability to handle job dependencies, and comprehensive monitoring and control features. Users find JAMS easy to use, with centralized management and helpful customer support. JAMS stands out with its intuitive interface, superior job dependency tracking, and more affordable pricing options.
"The very special feature that we use is the connection to ServiceNow."
"We have seen big improvements in automation and automated tasks allowing our people to work on more important things for the company, as well as getting financial data quicker."
"It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment."
"It integrates well with the CICD pipeline."
"Workload Automation's most valuable features are perspective analytics and coding."
"The workflow allows us to integrate multiple applications into one flow and come up with a business result."
"They just talked about adding support for hundreds of thousands of agents, and I know it goes up to about a thousand clients per engine, so you can do a lot with that. It's a very scalable solution."
"The solution's technical support has always been excellent."
"Being able to create a series of chained jobs, which are basically linked jobs is valuable."
"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."
"JAMS is easier to use and cheaper than our previous solution. The installation is more straightforward, and JAMS has a graphical user interface, so it's more accessible."
"One of the things I like the most, as a SQL DBA, is the fact that we can manipulate tables in the background. Also, the fact that you can have your own views and work with the product the way it fits best is a very helpful feature."
"I find the historical tracking feature of JAMS invaluable for reviewing past events."
"The product is easy to use."
"Fortra's JAMS helped us centralize job management across our platforms and applications. This is critical because we schedule tasks across multiple applications and operating systems, using triggers and start dates to coordinate their execution."
"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."
"The SSH agent is missing in version 12.1. Maybe it would be a good addition to see on the web client of the next version of Atomic."
"The user interface could be a little more user-friendly, as it is not the best out there."
"There are some monitoring features that could be added."
"With every new version, things that would previously work, Automic breaks them. So, we have to report the new bugs. Therefore, every time when we patch the system, there is usually a new bug or a feature that was working, then it stops working."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"We would also like improved SLR monitoring. There are SLR objects, but I can't define an SLR object plus one, or end days. I can only do it for one day. As we are time shifting to another day, it is not possible. This should be improved."
"From my point of view, the current product needs more stability."
"An area for improvement would be SQL performance. While tracing SQL traffic, we noticed a lot of commands that cause contention/locks as well as forced waits. The efficiency of the SQL could be greatly improved (in some cases by simply replacing nested Selects and using NOLOCK hints)."
"Fortra is getting much better with documentation and examples, but there is still room for improvement."
"JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today."
"The biggest area with room for improvement is the area that my organization benefits the most from using JAMS, and that is in custom execution methods. I happen to have a very good C# developer. Ever since we got JAMS, he has spent a lot of time talking to JAMS developers, researching the JAMS libraries, and creating custom execution methods. He's gotten very good at it. He is now able to create them and maintain them very easily, but that knowledge was hard-won knowledge. It was difficult to come by, and if I should ever lose this developer, then I would be hard-pressed to find anyone who could create JAMS custom execution methods quite as well as he can since there really isn't all that much help, such as documentation or information, available on how to create custom execution methods."
"I would like to see the ability to interface with Microsoft group-managed service accounts, but they're still in the research phase. They need to ensure everything's legit and safe. The report designer and dashboards could also be improved. We're running 7.3, so I don't know if they have updated the reporting in 7.5, but I think the reports and dashboards could be better."
"With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting."
"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."
"The tabs in the JAMS file transfer could be clearer. It would help us demonstrate to our client that JAMS not only automates jobs but also does fast transfers, and it's an alternative that supports and filters different kinds of platforms. Filtering file transfers will be highly beneficial to them."
"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."
Automic Workload Automation is ranked 7th in Workload Automation with 85 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. Automic Workload Automation is rated 8.2, while Fortra's JAMS is rated 9.0. The top reviewer of Automic Workload Automation writes "A tool requiring an easy setup phase that provides its users with flexibility and flow chart visibility ". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". Automic Workload Automation is most compared with Control-M, AutoSys Workload Automation, Red Hat Ansible Automation Platform, Dollar Universe Workload Automation and AppWorx Workload Automation, whereas Fortra's JAMS is most compared with Control-M, AutoSys Workload Automation, Redwood RunMyJobs, Tidal by Redwood and VisualCron. See our Automic Workload Automation vs. Fortra's JAMS report.
See our list of best Workload Automation vendors.
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