We compared Zabbix and Auvik across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Initial Setup: Zabbix and Auvik reviewers indicate that the duration required for deployment, setup, and implementation can vary. While some users spent three months on deployment and a week on setup for both products, others mentioned spending a week for both phases.
Valuable Features: Zabbix offers comprehensive monitoring capabilities, customizable alerts, and extensive reporting options. Auvik excels at network visibility, efficient monitoring, intuitive interface, automation capabilities, and detailed reporting.
Room For Improvement: Zabbix could improve its user interface, documentation, and performance. Auvik could enhance its performance and user experience.
Cost: Zabbix has no licensing costs. Auvik has minimal setup costs and straightforward licensing. Users appreciate Auvik's transparent and flexible pricing plans.
ROI: Zabbix has shown positive outcomes and benefits, while Auvik has delivered increased efficiency, improved visibility, and enhanced troubleshooting.
Customer Service: Zabbix's customer service and support have been praised for their promptness, effectiveness, and expertise. Auvik's customer service is commended for its knowledgeable, friendly staff and willingness to go above and beyond.
Reviewers prefer Zabbix over Auvik due to its comprehensive monitoring capabilities, customizable alerting system, and extensive reporting options. While Auvik offers comprehensive network visibility and an intuitive user interface, Zabbix stands out with its customizable alerts and extensive reporting options.
"We can manage the entire system across the network and troubleshoot the pain points."
"In the past, I would manually input the credentials and IP address of a single device from my machine and access the device, which took a lot of time. A task that previously took 40-45 minutes can be completed in less than five minutes with Auvik. It reduces the time needed to check a device for a single company, so we can act quickly before a disaster happens."
"The integration with other vendors, not just using their SNMP feature, but the actual integration to other cloud-based solutions is also valuable. We use Cisco Meraki, and integration into that has been very helpful."
"I have found Auvik extremely stable. They do a lot of scheduled maintenance, but it's almost always on the weekends, so it doesn't impact us."
"The solution provides detailed device information, including serial numbers, configurations, IP, warranty status, and when the device was purchased. This is very helpful when it comes to replacing old devices."
"Auvik has decreased our mean time to resolution. It's easier to find the devices on the network and pull out the information. Of course, the SNMP is also good to get the logs. It helps in the network debugging or if we have to find any problems."
"It's hard to say that one feature is my favorite, but I like Auvik's ability to map networks using SNMP. It maps the network, so I can look at all the devices and set them to provide alerts or automatically create tickets when outages occur. If clients need it, I can export all of the data into an Excel spreadsheet."
"The network management piece has been the most advantageous. First, it alerts us about network devices that are under duress or having issues. Second, it has historical data. That allows us to go back, if, for instance, a switch is having problems, and see if it is something that trends at a certain time of the day, or a certain day of the week."
"I like the feature that allows us to remote access and remote troubleshoot many of the devices, including terminal Windows."
"Simple network monitoring that is easy to install and manage."
"The performance and bandwidth are valuable features."
"It meets my organizational needs. It's pretty easy to use."
"The template system in Zabbix is very beneficial as it saves time in configuration."
"The most valuable feature is the support for monitoring Cisco switches."
"In terms of customization and integration, we have more flexibility. We can automate configurations, define deletion rules, and customize based on the needs. The client interface allows for further configuration, making it quite comprehensive."
"There is less computing power needed for scaling."
"The solution allows for good integration with other products."
"The Wi-Fi side needs improvement."
"When it tries to build the topology, it does it in a way that is usually incorrect. It cannot validate VLANs correctly, and it is a bit cumbersome. When we have a known topology, it makes it completely different. The network maps are not accurate."
"I would like to see improvement in terms of its integration with other applications and systems. I know that they are adding new systems. However, there is still work to be done there, such as integration with MS Teams. That is not working great for us."
"A room for improvement would be integration with our help desk system."
"I'd like to be able to deep dive more into the reporting. The reporting is still being scaled and built out and I would love to see some additional products being added to the stack. For example, Auvik covers certain types of firewalls, but I would like to see more enterprise stuff added to the stack."
"Its interface is very sluggish, and that's probably its biggest impediment."
"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."
"Network setups take time regardless of the tool you use. It will always take time to build. I wish you could order Auvik to rescan the network on demand when I make changes. Sometimes, I want the network to scan immediately instead of waiting for it to detect the changes."
"Getting remotely connected to managed devices could be a little bit smoother. Sometimes, it's a little bit cumbersome trying to do that. If they could streamline the facilitating of remote connections to network devices, that would be an improvement."
"The System Center Operations Manager can be improved."
"The documentation could be improved."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."
"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."
"The solution needs to add features for finding loopholes or problems and their root causes."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."
More Auvik Network Management (ANM) Pricing and Cost Advice →
Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Auvik Network Management (ANM) is rated 8.8, while Zabbix is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Domotz, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Auvik Network Management (ANM) vs. Zabbix report.
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