We performed a comparison between Avada Software Infrared360 and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"It has role-based access to queues, giving us more insights into problems."
"Monitoring that ties into our incident management system"
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers."
"Before we had the tool we had no visibility into the user experience and capturing what was going on inside the browser. We utilized tags so we knew how many times people were doing certain things, but we did not know how the performance was, if users were satisfied with what they were doing, and if we were serving up errors."
"For stability, our customers have no complaints."
"We have identified and solved "mystery" issues that we have experienced for a long time, including sporadic latency issues on storage volumes and SQL databases not scaling properly when under certain loads."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"I think the design is pretty scalable. It's pretty easy to add additional nodes if we need to. Also, it's easy to migrate changes from one environment to another."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"This solution needs better support for security and monolithic batch processes."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"The initial setup was relatively complex because we were trying to implement into environments that they did not yet support."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"We have a couple of one page apps that it has a problem with because it doesn't call to the server all the time. I believe part of that is taken care of in the next version."
"The integration between the web monitoring of Dynatrace and OneAgent. "
"There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it."
"Filters should have a “negative” option."
Earn 20 points
Avada Software Infrared360 is ranked 71st in Application Performance Monitoring (APM) and Observability while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. Avada Software Infrared360 is rated 8.8, while Dynatrace is rated 8.8. The top reviewer of Avada Software Infrared360 writes "An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams. ". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Avada Software Infrared360 is most compared with IBM MQ, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Avada Software Infrared360 vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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