Prisma Cloud is praised for its security capabilities, ease of use, and quality customer service. Users see significant cost savings, improved security measures, and positive ROI. Areas for improvement include UI, integration, documentation, and alerting. Azure Front Door offers robust security, efficient content delivery, and reliable HTTPS encryption. Users see good value and positive ROI, but suggest improvements in documentation, UI, customization, and customer support.
The summary above is based on 120 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Azure Front Door users. To access the review's full transcripts, download our report.
"The web application firewall is a great feature."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"You can assign as many web application firewall policies as you want to the same instance of Front Door."
"The solution is good."
"Has a great application firewall and we like the security."
"The most valuable feature is that you can implement resources globally. It does not depend on location and ability or something like that. This is to connect clients around the world."
"The price is one of the most important aspects of the product. It's quite affordable."
"Rules Engine is a valuable feature."
"It scans our containers in real time. Also, as they're built, it's looking into the container repository where the images are built, telling us ahead of time, "You have vulnerabilities here, and you should update this code before you deploy." And once it's deployed, it's scanning for vulnerabilities that are in production as the container is running."
"The most valuable feature is its cloud security posture management."
"I would say Twistlock is a fairly sophisticated tool."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"Prisma Cloud helped us with compliance. Most of my deployments have been greenfield, so I don't have a benchmark to compare how the security posture has improved. I've always used this from day zero of the configuration. However, I can say that the compliance checks for PCI, DSS, HIPAA, etc., made my life simpler. I don't need to look at each of these standards and compare the rules I have in place."
"Most of the customers we are tackling have different tools and solutions, like Qualys, Nessus, and vulnerability management assessment solutions. There are plugins for them, and we can integrate Prisma Cloud with them. We can enrich our telemetry with their data and use the predefined correlation rules in Prisma Cloud. That means we have that work done in seconds."
"The container and serverless security is most valuable. It is quite a new technology for this region. Even though containers have been there for a long time, the adoption of containers is very minimal in this region. When it comes to using Kubernetes containers in a complex architecture, there is a lack of security in the market. People aren't aware of the security controls or the process for governance. Container security provided by Prisma Cloud is quite good at filling that gap."
"The solution's dashboard looks very user-friendly."
"There's a limitation on the amount of global rules we can add."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"There is room for improvement and they're working on it."
"We should be able to use Front Door defenders with multiple cloud vendors. Currently, they can be used only with the Azure cloud. Azure Front Door should also be able to do global load balancing and provide internal front door services. Microsoft should clearly define what Traffic Manager, Application Gateway, and Azure Front Door products do. These are similar products, and people get confused between these products."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"This is a relatively expensive solution."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"We are encountering issues with the new permissions required for AWS integration with Prisma."
"They can improve the integrations into the SDLC lifecycle."
"Support is an area that needs improvement."
"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly. But, if someone is coming from another platform such as Fortinet, or maybe he's from the system side, that is where we need some help. We need to find out if there is an online track or training that they can go to."
"The security automation capabilities are average."
"Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services."
"There is room for improvement on the logging and monitoring front because it's still not as holistic as I would want it to be."
"One of the main backlogs in their development is in the area of integration. For example, we have ServiceNow in place for ticket management and Prisma Cloud is supposed to send closure emails for incidents. But from time to time, it fails to do so. We have several other mismatches between Prisma Cloud and ServiceNow."
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Azure Front Door is ranked 9th in Web Application Firewall (WAF) with 10 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 82 reviews. Azure Front Door is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, Akamai and AWS Global Accelerator, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Azure Front Door vs. Prisma Cloud by Palo Alto Networks report.
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