We performed a comparison between Bizagi vs Visio based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: In this comparison, the reviews for both solutions line up similarly. Visio comes out slightly on top because users report a positive ROI while Bizagi users don’t mention it.
"The most valuable feature is the simulation."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Bizagi is simple. It's simple to learn."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"I enjoy the fact that I can go into detail with Visio. In shared communications, I can inspect for any fault in my processes."
"A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
"The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available."
"Drawing flowcharts is the most valuable feature of Visio."
"The initial setup is pretty straightforward."
"It keeps track of its connections as you move things around."
"Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams."
"Architecture modeling software with satisfactory standard features. It's also stable and effective in facilitating communication with others."
"The technical support is not fast enough and should be improved."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"It would be helpful if they added some extra features in the next update."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"Its support team could be well-equipped with the required information."
"They could improve the drawing function, other solutions provide easier drawing capabilities."
"Something that needs to improve, is the interface interaction with other tools."
"Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though."
"Lacks an interface with workflow capability."
"System architecture could be improved."
"Sometimes, there is a little bit of a learning curve with it, especially while doing complex network diagrams and getting the lines to snap the way you want them and not overlap or be confusing. It would be great if there was a built-in tutorial. It is not that you can't YouTube, but it would be nice if they gave you some free training. I've been using it forever, but every now and then, I got to do something complicated with it and I wonder how do I do that again. Maybe they do have such information, and I don't know. I have not done research on it because a bunch of people work for me, and some of them are better at it than I am, so I just ask them to do this for me."
"There could be better integration between Visio and Word, especially when it comes to importing graphics from the one to the other."
Bizagi is ranked 5th in Business Process Design with 78 reviews while Visio is ranked 1st in Business Process Design with 100 reviews. Bizagi is rated 8.4, while Visio is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". Bizagi is most compared with Camunda, Bonita, ARIS BPA, Microsoft Power Apps and Appian, whereas Visio is most compared with Sparx Systems Enterprise Architect, Visual Paradigm, IBM Blueworks Live, Lucidchart and SAP Signavio Process Manager. See our Bizagi vs. Visio report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load Visio is available in Studio and Modeler. If you have a lot of models, it may make sense to import. However, if you have just a handful, Modeler is very easy to use and it's probably faster and safer just to build them in the native Bizagi environment.