We performed a comparison between BMC Helix Cloud Security and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Palo Alto Networks, Wiz, Microsoft and others in Cloud Workload Protection Platforms (CWPP)."It saves time, makes your environment more secure, and improves compliance. PingSafe helps with audits, ensuring that you are following best practices for cloud security. You don't need to be an expert to use it and improve your security."
"Cloud Native Security offers attack path analysis."
"It is scalable, stable, and can detect any threat on a machine. It uses artificial intelligence and can lock down any virus."
"The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best features."
"It used to guide me about an alert. There is something called an alert guide. I used to click on the alert guide, and I could read everything. I could read about the alert and how to resolve it. I used to love that feature."
"Cloud Native Security is user-friendly. Everything in the Cloud Native Security tool is straightforward, including detections, integration, reporting, etc. They are constantly improving their UI by adding plugins and other features."
"PingSafe offers an intuitive user interface that lets us navigate quickly and easily."
"We noted immediate benefits from using the solution."
"Role-based security is a valuable feature."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The most valuable feature is the ability to drop packets."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"The initial setup is very straightforward."
"SSL inspection is a valuable feature."
"After a proper implementation, the maintenance is very low."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"The most valuable feature of the solution is SWG traffic."
"Cloud Native Security's reporting could be better. We are unable to see which images are impacted. Several thousand images have been deployed, so if we can see some application-specific information in the dashboard, we can directly send that report to the team that owns the application. We'd also like the option to download the report from the portal instead of waiting for the report to be sent to our email."
"It would be really helpful if the solution improves its agent deployment process."
"While it is good, I think the solution's console could be improved."
"In addition to our telecom and Slack channels, it would be helpful to receive Cloud Native Security security notifications in Microsoft Teams."
"For vulnerabilities, they are showing CVE ID. The naming convention should be better so that it indicates the container where a vulnerability is present. Currently, they are only showing CVE ID, but the same CVE ID might be present in multiple containers. We would like to have the container name so that we can easily fix the issue."
"PingSafe takes four to five hours to detect and highlight an issue, and that time should be reduced."
"Maybe container runtime security could be improved."
"The could improve their mean time to detect."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"In terms of user experience, it could be better."
"It also needs better integration with other applications as well. There are some restrictions."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"The price of the solution could be improved."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
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BMC Helix Cloud Security is ranked 25th in Cloud Workload Protection Platforms (CWPP) with 5 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. BMC Helix Cloud Security is rated 8.0, while Zscaler Internet Access is rated 8.2. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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