BrowserStack vs SmartBear TestComplete comparison

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BrowserStack Logo
8,670 views|6,779 comparisons
100% willing to recommend
SmartBear Logo
5,893 views|4,121 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BrowserStack and SmartBear TestComplete based on real PeerSpot user reviews.

Find out in this report how the two Functional Testing Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BrowserStack vs. SmartBear TestComplete Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The speed of the solution and its performance are valuable.""The product's initial setup phase was not very difficult.""I've worked on testing integrations with BrowserStack, particularly with a platform called IT. This involves testing the registration process, including receiving verification codes on devices and phones. BrowserStack has been excellent for testing these integrations, providing a seamless workflow development experience.""It just added some flexibility. There was nothing that improved our coding standards, etc. because all of our UIs were functional before we tried it.""The product guides and resources are extensive and very helpful.""BrowserStack's best feature is browser testing across different platforms, including mobile.""It's helpful for me to test on different devices.""The most valuable feature is the variety the solution offers around the different types of devices, especially mobile devices."

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"The reporting is ready to use and doesn't require any setup.""The solution has a very nice interface.""It allows us to test both desktop and web applications.""When compared to other tools, it is very simple.""TestComplete fits almost perfectly with a large amount of stacks, such as Delphi, C#, Java and web applications.""The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well.""The ease-of-use and quality of the overall product are above average.""It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."

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Cons
"Connectivity can sometimes mar the testing experience.""BrowserStack should work on its Internet connectivity although issues only occur occasionally.""We are struggling to do local testing.""There is room for improvement in pricing.""There is some stability issue in the product, making it in areas where improvements are required.""The solution is slow.""While I was testing I was not 100% sure a that was properly mimicking the browsers or not. We had some issues with a browser, and the reason was the browser itself does not provide any support. If the local system does not provide any support, I think this was the problem. There should be better integration with other solutions, such as JIRA.""I would like for there to be more integration with BrowserStack and other platforms."

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"Headless testing would be a big improvement.""There could be API interfaces with this tool.""During the distribution of our regression test cases, the control IDs are not always recognized correctly.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""Product is not stable enough and it crashes often.""One notable drawback is the absence of native integration with Git.""Right now, the product only supports Windows.""In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."

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Pricing and Cost Advice
  • "This solution costs less than competing products."
  • "The price is fine."
  • "There are different licenses available that can be customized. You can select the features that you want only to use which can be a cost-benefit."
  • "BrowserStack could have a better price, but good things have a price."
  • "The price of BrowserStack is high."
  • "Compared to other solutions, BrowserStack is one of the cheapest."
  • "My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses."
  • "As for pricing, I can't provide a clear evaluation as I'm not directly involved in those discussions."
  • More BrowserStack Pricing and Cost Advice →

  • "The product is becoming more and more expensive."
  • "My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
  • "The price is less, compared to other products, such as QTP."
  • "Buy modules on demand. If you have a four-person team and they will each automate tests only 25% of the time, it's better to buy a floating licence and share the tool during the work day."
  • "TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
  • "This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
  • "The option we chose was around $2,000 USD."
  • "The licensing costs are in the range of $1,000 to $3,000."
  • More SmartBear TestComplete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was not very difficult.
    Top Answer:My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
    Top Answer:I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
    Top Answer:TestComplete has strong reporting capabilities. The reports they generate are really good.
    Top Answer:It's comparable to other similar tools, perhaps a bit less expensive than some of its competitors. So, the pricing is pretty reasonable.
    Top Answer:Headless testing would be a big improvement. For example, when we run our regression suite, we need to start a virtual machine and run the tests interactively. There isn't a way to run the tests… more »
    Ranking
    4th
    Views
    8,670
    Comparisons
    6,779
    Reviews
    14
    Average Words per Review
    372
    Rating
    8.0
    10th
    Views
    5,893
    Comparisons
    4,121
    Reviews
    7
    Average Words per Review
    503
    Rating
    7.1
    Comparisons
    Learn More
    Overview
    BrowserStack is a cloud-based cross-browser testing tool that enables developers to test their websites across various browserson different operating systems and mobile devices, without requiring users to install virtual machines, devices or emulators.

    What is SmartBear TestComplete?

    TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

    TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

    TestComplete offers three different testing scenarios:

    • Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.

    • Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.

    • Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

    Key Features

    • Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.

    • Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.

    • Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.

    • Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

    Reviews from Real Users

    Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

    Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

    Sample Customers
    Microsoft, RBS, jQuery, Expedia, Citrix, AIG
    Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
    Top Industries
    REVIEWERS
    Computer Software Company55%
    Financial Services Firm18%
    Manufacturing Company9%
    Marketing Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm14%
    Manufacturing Company8%
    Retailer7%
    REVIEWERS
    Computer Software Company33%
    Manufacturing Company12%
    Financial Services Firm9%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company12%
    Financial Services Firm11%
    Government7%
    Company Size
    REVIEWERS
    Small Business30%
    Midsize Enterprise26%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise15%
    Large Enterprise61%
    Buyer's Guide
    BrowserStack vs. SmartBear TestComplete
    May 2024
    Find out what your peers are saying about BrowserStack vs. SmartBear TestComplete and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    BrowserStack is ranked 4th in Functional Testing Tools with 25 reviews while SmartBear TestComplete is ranked 10th in Functional Testing Tools with 72 reviews. BrowserStack is rated 8.0, while SmartBear TestComplete is rated 7.6. The top reviewer of BrowserStack writes "Good in the area of automation and offers a high test coverage to users". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". BrowserStack is most compared with LambdaTest, Sauce Labs, Perfecto and Tricentis Tosca, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and froglogic Squish. See our BrowserStack vs. SmartBear TestComplete report.

    See our list of best Functional Testing Tools vendors and best Regression Testing Tools vendors.

    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.