We performed a comparison between Check Point Harmony Browse and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Among its most important features is the integration of its analytics."
"The product is stable."
"The product enforces the privacy of the users, which is good."
"The downloaded protection as it scans and emulates the files on a browser level is great."
"It provides end-to-end encryption for the communication between the user's device and the remote browser, which helps to protect against eavesdropping and other forms of man-in-the-middle attacks."
"Its content filtering is great."
"It gives our customers a sense of security they might not have found anywhere else."
"It completely restricts and blocks phishing attacks and any threat entry into the system and keeps the work pace fast and secure without showing any signs of lag or latency."
"We are very new users of the solution and are still in the exploration stages, but we are happy with the product thus far."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The user interface is great. It's very easy to tailor to our client's environment and needs."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"The insight into what our users are doing via Cisco Umbrella is valuable. Knowing that we're protecting our users as they leave our network is also valuable now because we've got more hybrid working."
"Web proxy adds an effective layer for security."
"Any time someone went off the network, the AnyConnect client had the Umbrella agent built in, and it would realize when their computer connected that they were not on the corporate network. It would monitor and they would have pretty close to the same rules that they had to follow when they were in the office, regarding what kind of website browsing they could do."
"You can manage and create policies based on a group of users. It can permit some URLs and block others."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Having local support everywhere in the world would be helpful."
"One of the new features I would like to see is the possibility that these tools can be brought to mobile devices such as tablets and cell phones in iOS or Android applications."
"More focus and emphasis is required on customization and real-time notification and alert system."
"Support must be faster in solving problems."
"They should focus on new areas of product. In the last year, they have not released any updates with improvements or extra options."
"URL filtering could be better."
"Something that is worth mentioning is the need for support in Spanish and better representation for teams in the Latin American area, where there is a growing demand for these IT services and new technologies."
"The URL filtering database should be improved."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"Its reliability and the response time of the support team can be better."
"I would like to see more integrability with other products."
"It should have a real-time malware classification engine. It should check the malware on the website. It would be good if it had a real-time malware check for the websites because currently, it just compares the DNS queries of the blacklist. It should also have malware control over file execution and the types of files that the users are allowed to download."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
"The price could be better. The price is definitely a bit high, but we have to pay a premium for Cisco products."
"The integration with Cisco could be better."
Check Point Harmony Browse is ranked 10th in Secure Web Gateways (SWG) with 17 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Harmony Browse is rated 9.0, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Harmony Browse writes "Easy to install with excellent features and boosts productivity". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Harmony Browse is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Check Point Harmony Browse vs. Cisco Umbrella report.
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