We performed a comparison between Duo Security and Fortinet FortiAuthenticator based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Users of both solutions would like more integration options.
Comparison Results: Duo Security is the winner in this comparison. It received high marks for its ease of deployment and support. In contrast, some FortiAuthenticator users say that the initial setup is complex and feel that the support needs to improve.
"It's pretty easy for users to figure it out."
"The anti-phishing feature is the most valuable."
"The solution is easy to use."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"The initial setup of Fortinet FortiAuthenticator is easy."
"We use this product for SSL two-factor authentication and FortiToken management."
"The web feature is quite versatile. It serves as the sole server authenticator and is valuable not only with FortiGate products but also within the entire Forti system, making it highly useful for me."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"The product's initial setup phase was easy. It is also easy to deploy."
"It integrates very tightly with the rest of the Fortinet ecosystem."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"The two-step authentication provides a higher level of security."
"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"Cisco can further enhance the integrations, as they possess exceptional integrations with various providers' products and feature sets."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"I would like to see more support from Fortinet with tech support people who have as much expertise on the authenticator as they do on their firewalls."
"The user interface and clustering are areas with shortcomings that need improvement."
"The GUI has some shortcomings and can be made better. The GUI is not great."
"We have issues with HA (high availability). These should be addressed in future releases."
"The price of the solution could improve, it is expensive."
"If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So transfer of data and other information should be simpler."
"There are some protocols, such as SHA and SHA-2, that are not supported."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Fortinet FortiAuthenticator is ranked 6th in Single Sign-On (SSO) with 52 reviews. Cisco Duo is rated 8.8, while Fortinet FortiAuthenticator is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Fortinet FortiToken, Microsoft Entra ID and CyberArk Privileged Access Manager. See our Cisco Duo vs. Fortinet FortiAuthenticator report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Multi-Factor Authentication (MFA) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.